Detention Services Officer

Posting Date

Application Deadline

Pay Range

Job Type

Department

About the Position

The Detention Services Officer is a civilian position that provides administrative and facility related support associated with custody operations. This position works in assigned detention facility control rooms and visitation areas.

About the Maricopa County Sheriff's Office

Do you possess integrity, strong interpersonal skills, and do you have a desire to serve your community? The Maricopa County Sheriff's Office (MCSO) invites you to become part of Arizona's leading law enforcement agency. We are seeking passionate individuals to join our team with a variety of openings for Civilian, Detention and Sworn personnel. We come together as a team to support and provide public safety. We are OneMCSO - become one with us!

Compensation is more than a salary with MCSO. Your perks at work include:

• Perform work with a greater purpose: provide hope to inmates
• Positively impact the lives of inmates by collaborating closely with community volunteers who provide various services
• Exceptional work-life balance: Non-traditional schedule available. and paid vacation, holiday, and sick leaves
• A supportive and collaborative team culture with other chaplains who share your passion for providing spiritual care and guidance
• Long-term stability and growth since 1871
• Learn more at Overview of Benefits

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education

• High school diploma or GED

Other requirements

• Must be eighteen (18) years of age.
• Must complete a multiweek civilian detention services training regimen during initial weeks of employment.
• Must possess a valid Arizona driver's license or have the ability to obtain by the time of hire.
• Training that may be provided on-the-job: FEMA NIMS - IS100 and 700; Safety; Payroll; PREA.
• Prior to hiring, the Sheriff's Office requires that all candidates pass a background review.

Our Preferred Candidate has

• Experience working in a detention, corrections, or law enforcement environment.

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Conducts continual visual surveillance of various areas of detention facilities.
• Selects and operates appropriate touchscreen monitors, button switches and knobs used to control doors, sliders and communication systems; distinguishes between audio alarms for radio duress activation, PA systems, phone ringing, and perimeter alarm activation.
• Schedules, maintains unit logs and records, prepares reports or memoranda, and other record keeping as directed.
• Documents day-to-day activities performed by detention officers such as: security walks, hygiene distribution, meal distribution, dayroom access, recreation access and others.
• Communicates emergency situations by radio and phone calls and uses intercoms as necessary (e.g., regarding lockdown, nature of emergency); interacts with medical and detention personnel as medical emergencies arise.
• Inventories and inspects security and surveillance equipment through testing which includes operating touchscreens, pressing buttons, and turning switches.
• Operates telephones, computers and other electronic equipment, and cameras.
• Communicates effectively over radio channels while initiating and responding to radio communications, sometimes under adverse conditions.
• Provides information, direction, and commands over intercom during normal and emergency situations; applies listening skills to ensure accuracy.
• Exercises duties within legal guidelines and according to policy and operations manuals; reads and comprehends rules, regulations, policies, and procedures to ensure appropriate behavior/response for workplace situations.
• Controls or assists incontrolling and monitoringaccessto attorney rooms and visitation areas.
• Registers and escorts individuals for visitation with inmates; issues visitor passes and facility employee identification cards.
• Operates a computer terminal to obtain criminal history information including warrants or other holds, and updates classification or housing information as necessary.
• Performs tasks as scheduled or assumes additional support duties as assigned by supervisory staff.

Working Conditions

Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

The following environments described are only representative of how the essential job tasks are currently performed or envisioned. As such, in order to accommodate a disability or limitation, the essential job tasks may be performed in ways other than described on these pages.

Work occurs primarily indoors. Tasksrequire sitting for long periods, standing, walking, physical dexterity to view facility monitors. Job requires ability to work varied shifts due to detention facilities operating 24 hours a day, 7 days a week in a 24/7 operation. Position requires ability to maintain composure in stressful situations.

Work environment

• Indoors
• Confined, secure areas that includes visual access with inmates
• Rarely outdoors, in temperatures above 90 degrees or below 40 degrees
• Conditions frequently include dim lighting, bright lighting
• Conditions may rarely include chemicals/fumes, smoke/dust, wet/damp area, stairs or ladders, high noise level, exposure to contagious diseases
  

Physical environment

• Sitting, standing, walking
• Driving a vehicle
• Speaking, hearing, seeing, reading
• Distinguishing colors
• Bending/kneeling, reaching, twisting
• Crouching
• Wearing protective gear
• Precise dexterity
• Lifting floor to waist twenty-five (25) lbs.
• Lifting waist to shoulder twenty-five (25) lbs.
• Lifting shoulder to overhead twenty-five (25) lbs.
• Carrying twenty-five (25) lbs. a distance of 50 feet
• Pushing/pulling twenty-five (25) lbs. a distance of 50 feet
  

Social environment

• Interruptions
• Time pressures
• Handling multiple or complicated tasks
• Accuracy
• Decision making
• Concentration/vigilance
• Teamwork
• Isolation
• Working in close physical proximity with others
• Conditions frequently include emergencies, traumatic subject matter, high volume of work, unscheduled tasks, frequently changing tasks, public contact, overtime/rotating shifts
• Conditions may rarely include dangerous environment

Knowledge, Skills, and Abilities

Knowledge of

• Microsoft 365 and Office applications.
• English rules of grammar, punctuation, and spelling.
• Office etiquette including use of phone and email.

Skill in

• Performing data entry in computer databases.
• Maintaining logs and records.
• Communicating effectively in verbal and written formats.

Ability to

• Work effectively and safely in a high security environment.
• Maintain emotional control under stressful situations.
• Follow routine written and verbal instructions.

SELECTION PROCEDURE:

The hiring authority will select the successful candidate based on departmental needs.

All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.

Typically, successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances.

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!