Assistant Director of Institutional Research

Howard Community College ( HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

The Assistant Director will work with the executive director and associate directors to conduct research activities, including designing research studies and surveys for use within the college or in cooperation with community or county government groups. Collaborate with faculty, administrators, staff, and college teams to design, execute, analyze, and interpret a variety of outcome measures or trend data. Use large-scale databases as well as small data sets and appropriate statistical techniques to accomplish research or assessment objectives. Responsible to provide leadership and training in the development and use of web intelligence reports. Produce reports, charts, tables, graphs, and presentations synthesizing research/outcome assessment findings, and present findings to the president's team and to faculty, student, and staff groups. Interact with requesters and perform statistical analyses, and conduct data searches in response to internal and external requests. Activities include leading data projects needed to be in compliance with state and federal reporting and cross-functional team support, data collection and file editing activities, complex data analysis, drafting of reports on findings and working with faculty and administrators to ensure that the information is used.

Lead data projects needed to ensure consistency and compliance with federal and state reporting requirements, ad hoc data requests, and cross-functional team support.
Retrieve data from the college's Administrative information system and the National Student Clearinghouse. Use SPSS, spreadsheet, and presentation applications to analyze, synthesize, and present data.
Plan and design research projects and surveys in cooperation with faculty and staff.
Manage the web intelligence system by: assisting teams charged with designing new reports, developing materials and providing training to full-time faculty and staff on how to use web intelligence software and serving as the primary helpdesk official.
Present data in a clear and concise manner for non-technical staff and faculty as well as to higher level administrators to support data informed decision making, strategic planning, enrollment management, target marketing, resource development, and college-wide process improvement.
Work collaboratively and independently while managing multiple short-term and long-term projects to meet deadlines.
Coordinate the administering of state-mandated student surveys. Oversee data entry and conduct analysis of these surveys.
Provide research support to college wide Middle States Association accreditation self-study, nationally recognized educational performance excellence criteria evaluation, and assigned cross functional teams.
Evaluate and respond to external and internal information requests including requests from senior administration for special analyses. Work with requesters to clarify their needs and optimize the utility of research results.
Collaborate with staff in the Planning, Research, and Organizational Development and Learning Outcomes Assessment units in research and survey design, development of online and scannable paper surveys, and data analysis.
Work with HCC grant seekers and proposal developers in designing the evaluation component of proposed grants and in providing supportive data for grant proposals.
Perform other duties as assigned.

KNOWLEDGE REQUIRED
Masters degree is required in statistics, mathematics, computer applications, business, social sciences or related field requiring coursework in quantitative analysis.
A minimum of five years of experience in institutional research, outcomes assessment, educational research, applied statistics, social sciences, or a related field is required.
Evidence of an awareness and understanding of the institutional effectiveness and learning outcomes assessment focus in higher education.
Experience and proficiency with statistics, quantitative data analysis including multivariate techniques, and forecasting methods, such as those used in enrollment projection modeling.
Proven competency in the technical aspects of general and survey research, including research purpose and design, statistical and research methods, data collection and/or extraction, and data analyses and evaluation .
Up-to-date experience using SPSS or SAS and other computer software applications to support research and assessment.
Expertise in Business Objects or other similar reporting systems.
Must be experienced with Microsoft Office Suite products, especially Excel.
Knowledge of state and federal reporting systems
Extensive knowledge of institutional systems and resources and ability to establish and maintain effective, efficient, personable, and collegial working relationships with diverse faculty and staff members and off-campus researchers.

OTHER REQUIREMENTS
Demonstrated effective verbal, written, and graphical communication skills.
Demonstrated team building, team management, and interpersonal skills.
Demonstrated ability to manage multiple projects while providing excellent customer service. Evidence of an awareness and understanding of the national trends in educational excellence criteria, and inter-institutional benchmarking initiatives.
Regular attendance is a requirement of this job.
Ability to maintain strict confidentiality, attend to detail and maintain accuracy in working with complex statistical information and to understand the policy implications of that information.
Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.

SUPERVISION
Periodically assigns work and monitors progress of office associate and part-time/work-study positions.

No undue noise, harsh environment, or physical labor
Office environment
Long periods of time at computer.

Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.

*Pre-employment criminal background investigation is a condition of employment.

HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.

Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).

Howard Community College ( HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.