Patient Services Coordinator

Sentara
parental leave, 401(k), 403(b)
United States, Virginia, Norfolk
6015 Poplar Hall Drive (Show on map)
Dec 20, 2024
City/State Norfolk, VA Overview Work Shift First (Days) (United States of America) Sentara Health is currently seeking a Patient Services Coordinator at our Sentara Norfolk General Hospital in Norfolk, Virginia. Hours/Shift: Full-Time Days SentaraBenefits: We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara (sentaracareers.com) Joinour team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara "Employer of Choice" for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Position Overview: As aPatient Services Coordinator with Sentara, you will coordinate activities for specific physician practices, including insurance verification/obtaining precertification, scheduling, pre-registration, and order transmission (faxing). The purpose of this position is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. The Patient Services Coordinator maintains statistics and acts as liaison between clinical testing sites and physicians' offices. Education Required: High School Diploma Two of the four are required: -Two years of experience in a healthcare environment. -Completion of healthcare related certificate program. -Associate's Level Degree or higher. -Transferable skills (i.e., One year or more in a call center, customer service, etc.) Experience Preferred: Healthcare Environment Skills Required: Technology/Computer, Customer Service Orientation, Microsoft Office Keywords: #INDEED, Customer Service, insurance verification, insurance authorization, Talroo-Allied Health, administrative, secretarial, call center, customer service, statistics, non-clinical, monster Job Summary Coordinates activities for specific physician practices, including insurance verification/obtaining precertification, scheduling, pre-registration, and order transmission (faxing). Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. Maintains statistics and acts as liaison between clinical testing sites and physicians' offices. Two of the four skill levels required: 1. Two years experience in healthcare environment or 2. Completion of healthcare related certificate program or 3. Associate's Degree or higher or 4. Transferable skills (i.e., 1 year or more in a call center, customer services, etc.) Qualifications: HS - High School Grad or Equivalent (Required) Healthcare Skills Microsoft Office, Service Orientation, Technology/Computer Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission "to improve health every day," this is a tobacco-free environment.