Senior Cloud Systems Engineer

The Senior Cloud Systems Engineer is responsible for overseeing the cloud architecture and systems at RDSolutions, including virtual machines, PaaS services, databases, networking, and security. The candidate will have experience working with vendors to support infrastructure needs and a strong background in Azure best practices and cost management.

This role will drive compliance with company policies and procedures and support auditing and certification activities. The candidate will work closely with developers, analysts, and other IT staff to ensure core systems and applications are appropriately configured and supported.

What You'll Do:

• Own the company's cloud infrastructure strategy and operational oversight, including Azure Virtual Machines, networking, storage, identity, PaaS databases, Databricks workspaces, and related services.
• Act as the primary technical owner and escalation point for cloud infrastructure, ensuring services are reliable, secure, and aligned with business needs.
• Provision, configure, and troubleshoot Azure resources, including Function Apps, App Services, virtual networks, and storage.
• Administer Microsoft Entra ID and Azure access controls, including users, groups, application registrations, managed identities, and role assignments.
• Provide day-to-day governance and oversight of managed service providers (MSPs) and other vendors responsible for cloud operations and security.
• Define and enforce standards for cloud architecture, security, monitoring, and change management.
• Review, approve, and monitor vendor-led changes, incident response activities, and remediation plans.
• Manage vendor performance through service reviews, SLAs, KPIs, and operational reporting.
• Coordinate internal and third-party security audits, serve as the technical point of contact, and ensure timely remediation of findings.
• Partner with Security, Compliance, and Risk teams to ensure cloud controls meet regulatory and contractual requirements, including ISO 27001 and SOC 2.
• Maintain documentation for cloud architecture, configurations, operational procedures, and vendor responsibilities.
• Oversee cloud budgets, forecasts, capacity planning, and cost optimization initiatives.
• Coordinate cloud-related incidents and escalations between internal teams and external providers.
• Evaluate new cloud services, tools, and vendors and provide technical recommendations to leadership.
• Support business growth by ensuring cloud platforms are scalable and resilient.

What You'll Need:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
• At least five years of experience in IT infrastructure, cloud operations, or systems administration, including at least three years in cloud-focused roles.
• Demonstrated experience serving as the technical owner or primary point of accountability for cloud infrastructure.
• Proven experience overseeing MSPs or other vendors, including governance, change approval, incident escalation, and performance management.
• Strong hands-on knowledge of Azure infrastructure and services, including compute, networking, identity, storage, security controls, and PaaS offerings.
• Experience administering Microsoft Entra ID and Azure role-based access controls.
• Experience supporting security, compliance, or audit activities, including ISO 27001, SOC 2, or similar frameworks.
• Ability to work independently within a small internal team while coordinating with vendors and business stakeholders.
• Excellent written and verbal communication skills, including the ability to explain technical issues and business risks clearly.
• Relevant certifications are preferred, including Microsoft Certified Azure Administrator Associate, Microsoft Certified Azure Solutions Architect Expert, or Certified Information Security Auditor (CISA).
• Experience supporting an Information Security Management System (ISMS) or formal IT governance program is preferred.
• Familiarity with cloud cost management and optimization practices, including FinOps, is a plus.

What You'll Get:

• A competitive annual salary and annual bonus eligibility based on overall annual corporate performance.
• Comprehensive benefits package including medical, dental, vision, 401(k) with match, and more.
• Fully remote position within the US.
• An international and diverse work environment.
• Opportunity to begin making immediate contributions to the organization.