Patient Admin Specialist

Aquent is proud to partner with a leading medical organization dedicated to delivering exceptional patient care and advancing health outcomes. This innovative institution is at the forefront of medical advancements, and by joining their team, you will contribute directly to fostering a compassionate and highly efficient healthcare environment. This pivotal role offers you the chance to make a tangible difference in the daily lives of patients and the healthcare professionals who serve them, ensuring every interaction is positive and every operational detail is handled with precision.

Are you a proactive and empathetic individual ready to become the welcoming face and operational backbone of a dynamic clinical setting? This is an exciting opportunity to leverage your administrative expertise in a meaningful way, ensuring seamless patient experiences and providing vital administrative support. You will play a key role in coordinating patient care and maintaining the smooth operation of essential front-office functions, directly impacting patient satisfaction and overall clinic efficiency.

What You'll Do

• Orchestrate new patient intakes, expertly schedule appointments, and adeptly manage all front-office functions within a bustling clinical environment, ensuring a smooth flow for patients and staff.
• Execute essential administrative and operational support tasks, upholding seamless daily clinic operations and maintaining an impeccably organized workflow.
• Engage directly with patients, consistently demonstrating professionalism, profound empathy, and a highly organized approach throughout their care journey.
• Adhere to specific shift rotations (08:00-16:30 or 08:30-17:00 depending on clinic needs) and wear required black scrubs attire, contributing to a cohesive and professional team appearance.

Required Qualifications

• High School Diploma or GED.
• 4+ years of dedicated experience in a healthcare environment (e.g., hospital, medical/dental office, surgical facility), specifically excelling as a surgery scheduler or front-office specialist.
• Strong working knowledge of medical terminology, enabling clear and accurate communication.
• Proficiency with computer systems and functional software tools commonly used in clinical environments, with EPIC experience highly valued.

Preferred Qualifications

• An Associate's degree in a health-related field or a Bachelor's degree from an accredited college or university, further enhancing your foundational knowledge.

Important Considerations

• Must be authorized to work in the United States.
• Cannot require sponsorship of any kind for the duration of the assignment.
• Must be able to work on a W-2 basis (C2C or 1099 is not permitted for this position).