Senior Collections Analyst

Hunter Hamilton is partnering with a corporate client in the Tucson area to identify a Senior Collections Analyst. This is a direct-hire opportunity offering a competitive salary. The position will begin with onsite training in Tucson, Arizona, before transitioning to a primarily remote work arrangement.

We're seeking a collections professional with a proven track record of reducing aged receivables, driving cash collections, and managing complex customer accounts. This role is ideal for someone who enjoys taking ownership of the collections process, partnering cross-functionally to resolve issues, and providing meaningful insights into cash flow forecasting and accounts receivable performance.

• Own and manage accounts receivable aging with a focus on reducing 30-, 60-, and 90+-day outstanding balances.
• Execute proactive collection strategies to improve cash flow and reduce Days Sales Outstanding (DSO).
• Conduct high-volume collections outreach through calls, emails, and escalation processes.
• Negotiate payment arrangements and resolve delinquent account balances.
• Maintain detailed and accurate collection records within the ERP system.

• Build strong professional relationships with customer accounts payable contacts.
• Collaborate with internal teams to quickly resolve billing and payment disputes.
• Ensure customers adhere to contractual payment terms while maintaining positive business relationships.
• Escalate collection concerns and risks when necessary.

• Develop and maintain accurate collections forecasts based on customer payment behavior and account activity.
• Provide regular updates regarding expected cash receipts, collection risks, and aging trends.
• Analyze payment patterns and identify potential collection delays.
• Explain variances between forecasted and actual collections.
• Partner with Finance and Treasury teams to support cash flow planning initiatives.

• Review invoices for accuracy and completeness to prevent collection delays.
• Assist with invoice preparation, customer statements, and supporting documentation.
• Ensure invoices are issued accurately and timely based on contract requirements and milestones.
• Coordinate with Operations, Program Management, and Finance teams to resolve billing discrepancies and improve collections efficiency.

• Minimum of 5 years of corporate collections and accounts receivable experience.
• Proven success reducing aged receivables and collecting past-due balances in a business-to-business environment.
• Experience managing complex customer accounts and contract-based billing processes.
• Strong forecasting and analytical skills with the ability to accurately project cash collections.
• Experience working within large ERP systems.
• Intermediate Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.
• Excellent communication, negotiation, and relationship-building abilities.
• Ability to identify collection risks, resolve disputes, and drive timely payment outcomes.
• High school diploma required; Associates or Bachelor's degree preferred.

• Direct-hire position with long-term career growth potential.
• Competitive salary of $60,000-$75,000 based on experience.
• Primarily remote work environment following onsite training.
• High-visibility role with direct impact on cash flow and business performance.
• Opportunity to partner with Finance, Treasury, Operations, and Program Management teams.
• Collaborative team culture with opportunities to influence process improvements and collection strategies.

If you're a driven collections professional who enjoys improving cash flow, reducing aging, and partnering across the business to solve problems, we'd love to hear from you.

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