AI Licensing Support Specialist

The Massachusetts Medical Society (MMS) is the statewide professional association for physicians and medical students, supporting 25,000 members. We are dedicated to educating and advocating for the physicians of Massachusetts and patients locally and nationally. A leadership voice in health care, the MMS contributes physician and patient perspectives to influence health-related legislation at the state and federal levels, works in support of public health, provides expert advice on physician practice management, and addresses issues of physician well-being. Under the auspices of NEJM Group, the MMS extends our mission globally by advancing medical knowledge from research to patient care through the New England Journal of Medicine, NEJM Evidence, NEJM AI, NEJM Catalyst, NEJM Clinician, and through our accredited and comprehensive continuing medical education programs.

The world has changed, and so has the way we work. The MMS has adopted a flexible work model that allows most employees to choose where they work - at home, onsite in our Waltham office, or a combination of the two - based on their preferences and our business needs. Because what matters is the work we do, not where we do it.

The AI Licensing Support Specialist is responsible for providing administrative and operational support to the AI Licensing team and other internal and external stakeholders. This position is responsible for tracking all AI licensing opportunities using current software systems such as Salesforce and Jira. Coordinates pipeline reporting and assists with other reporting. Duties include executing MNDAs, preparing term sheets, and assisting with onboarding of licensees including invoicing and coordinating data delivery.

Responsibilities:

1. Responsible for monitoring and tracking all AI licensing opportunities from qualification through execution of an agreement.
2. Organizes and maintains all documentation related to AI licensing in a centrally shared location.
3. Works closely with Managing Director, New Business & Strategic Partnerships, and General Manager, AI Product and Business Development, to ensure accurate and timely creation of internal and external deliverables including MNDAs and term sheets.
4. Serves as primary onboarding and support liaison for new customers ensuring that customers get timely access to licensed information.
5. Serves as primary internal liaison for onboarding of new customers ensuring timely and accurate invoicing and coordinating publicity and marketing copy review.
6. Assists with managing reporting from licensees.
7. Assists with project management of AI product development and business development initiatives.
8. Assists with scheduling and planning of business meetings and attends meetings with prospects and customers to take notes and capture follow-up tasks.
9. Responsible for maintaining biweekly pipeline reports and other reporting as required.
10. Other duties as required.

Qualifications:

• A Bachelor's degree, or equivalent relevant experience, is required.
• At least 3 years of related administrative experience (preferably in sales or licensing).

• Proven ability to be proactive, work independently, prioritize workload, deliver high quality results and meet deadlines in a multi-project, fast paced sales environment with minimal supervision.
• Meticulous attention to detail, resourcefulness, flexibility, reliability and willingness to learn are essential.
• Proficiency with MS Office applications and Salesforce.
• Strong experience with reporting is essential as is an ability and willingness to learn new software.
• Strong organizational, problem-solving, analytical, follow-up and time management skills.
• Excellent verbal and written communication skills, including demonstrated ability to draft clear and concise correspondence.
• Excellent interpersonal and customer skills. Ability to speak articulately and credibly with a professional demeanor to successfully relate to a wide diversity of staff and business partners.
• Must be able to work effectively and productively, in a team-based environment, across all levels of staff.
• Aptitude for handling sensitive and confidential information with discretion and good judgment.

Compensation:

The target base pay for this role is $60,000-$70,000. Salary is commensurate with skills, qualifications, and experience.

Benefits:

Our generous benefits offerings include: 2 weeks of paid vacation, 6 personal days, 12 sick days, 13 paid holidays, medical and dental plans, 401(k) plans with company match, backup childcare assistance, tuition assistance and more!

The MMS has earned praise as one of the Top Places to Work in Massachusetts by The Boston Globe for the past 15 years in a row! The Globe surveys employees regarding their opinions about company leadership, benefits, ethics, values and culture, and recognizes those companies who receive high marks from their employees.

The MMS is an Equal Opportunity Employer, committed to providing opportunities to veterans and people with disabilities and a work environment that is welcoming to all.