Agentic AI Architect & Value Engineer

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

As an Agentic AI Architect and value engineer, you will be the lead AI technical expert in strategic sales pursuits. You'll be the translator between Granicus's AI capabilities and the real-world challenges faced by government agencies, painting a picture of what's possible through agentic technology. You'll work alongside sales, product, and customer experience teams to design solutions that solve customer problems and advance productized capabilities to capture market share. As a technical resource you will deliver proofs of concept and help support delivery of AI solutions through co-innovation with Granicus customers aimed at achieving measurable impact. You'll bring deep subject matter expertise in technical scoping, costing, and risk mitigation, and you'll be responsible for aligning technical requirements to business outcomes. As a key contributor to the sales process, you'll increase win rates and total contract values by tying Granicus solutions to customer problems and desired outcomes.

Essential Function

Knowledge/Skills/Abilities

AI Advisor

Generate $1,000,000 in pipeline annually leveraging professional network, partnerships and relationships from 10+ years experience in government or public sector technology, to generate demand through targeted outreach initiatives in partnership with AI GTM strategy team and demand generation team to prospect ideal customers

• Conduct a high volume of AI discovery calls with public sector prospects and existing Granicus customers

• Partner with BDRs and AEs on early stage discovery, as well as AI Value Engineers on discovery and solutioning phases to compel senior City, County and State leaders to engage in co-development programs with Granicus

• Own opportunity progression from initial conversation through qualified opportunity; partner with AI Process Analysts on continued opportunity progression

Value Engineering & Strategic Alignment

• Lead discovery to identify high-impact automation opportunities.
• Quantify business outcomes (e.g., time savings, call deflection, cost reduction, staff capacity gains, and improved resident satisfaction).
• Align AI solutions with agency goals and compliance requirements and pitch highly technical solutions in plain language to executive and strategic government buyers.
• Develop "proof of value" concepts to demonstrate agentic capabilities and achieve desired outcomes.

Customer Focused Co-Innovation

• Partner with Granicus customers, product and engineering teams to prototype new agentic capabilities grounded in real-world government workflows and constraints.
• Provide structured feedback on frameworks, connectors, agent behaviors, and orchestration logic to improve usability, performance, and compliance.
• Accelerate Granicus offerings by validating prototypes with customers to build clarity on roadmaps and design
• Influence product and service roadmaps and business models based on real-world implementation patterns, user feedback, and emerging industry trends.
• Validate customer buy-in, commitment to co-innovation and manage expectations to ensure highly effective partnerships.

Technical Architecture & Integration

• Work closely with data scientists and engineers to design and scope end-to-end agentic AI solutions using industry leading agent frameworks.
• Scope, cost and de-risk implementation to speed delivery and value realization.
• Deeply understand key systems of record (e.g., permitting, licensing, GIS, CRM) and integration complexity, then partner with science and engineering to design agentic capabilities to enable seamless data exchange and orchestration.
• Define cross-departmental data flows, security models, and governance frameworks to ensure effective, scalable deployment of AI agents.

Customer Value Realization

• Collaborate with Experience Partners and delivery teams to ensure the value promised in pre-sales is realized post-launch.
• Support testing, tuning, and optimization of AI agents in production.
• Monitor KPIs and recommend enhancements to improve adoption and outcomes.

Experience/Credentials:

• 7+ years in solution architecture, AI engineering, or enterprise consulting

• Deep experience with agentic AI frameworks (e.g. Bedrock, AgentCore, Microsoft, Vertex, MCP,etc)

• Strong understanding of government workflows and data governance

Other Job Information

This is a quota carrying role. You will work in collaboration with Granicus Account Executives and be responsible for closing sales opportunities for Granicus agentic AI solutions.

Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include - Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Flexibility & Balance

• Flexible Time Off - Take the time you need to rest, recharge, and live your life.
  
• Company-Wide Wellbeing Days - Paid days off to unplug and focus on your mental health.
  
• Work From Home Reimbursement - Support a productive home office environment.

• Multiple Health Plan Options - Including a 100% employer-paid plan.
  
• Employer HSA Contributions - When enrolled in a High-Deductible Health Plan.
  
• Fitness Reimbursement Program - Stay active, your way.
  
• On-Demand Mental Health Support - Access to Headspace and other wellness tools.

• Paid Parental Leave - For both birthing and non-birthing parents.
  
• Traditional & Roth 401(k) - With a generous company match.
  
• Life & AD&D Insurance - 100% employer-paid coverage for peace of mind.

• Online Learning Platforms - Fuel your professional development.
  
• Competitive Salary & Bonuses - Your contributions are valued and rewarded.