Field Training Coordinator

Field Training Coordinator

Our mission of providing care to the world at a moment's notice is at the heart of everything we
do. We are caregivers, first and foremost and we will be there when you need us.
With more than 38,000 employees, Global Medical Response teams deliver compassionate,
quality medical care, primarily in the areas of emergency and patient relocation services around
the world. We provide end-to-end medical transportation as well as fire services, integrated
healthcare solutions and disaster response.

The Coordinator of Field Training oversees the entirety of the Field Training Officer program
within the operation(s) to include selection, onboarding, scheduling, performance
management and all training activities for Field Training Officers and Preceptors with regards
to new and promoting employees, students, third riders and interns. The Coordinator serves
as a role model and mentor to Field Training and Preceptor personnel within the local
operation.

ESSENTIAL FUNCTIONS/DUTIES
* Accountable for the effectiveness of the Field Training Officer Program within an
operation. This includes, but is not limited to:
o Monitoring and directing the GMR FTO program within the operation(s).
o Leading the selection process for FTO's and preceptors at the
operation(s) level.
o FTO and/or preceptor scheduling for new employees, third riders, interns
and students.
o FTO and/or preceptor performance evaluation.
o Tracking and monitoring FTO and preceptor performance metrics for
clinical performance and quality.
* In conjunction with GMR Clinical Operations leadership:
o Reinforce evidence based clinical practice.
o Participate in company clinical safety reporting activities.
o Perform clinical and billing QA/QI reviews of patient records as requested.
o Make recommendations to clinical leadership regarding educational needs
observed during field training and the QA/QI review process.
* In conjunction with GMR Safety leadership:
o Ensure compliance of Field Training and Preceptor personnel with key safety
behaviors.
o Participate in company safety investigation and reporting activities as directed.
o Disseminate safety updates to FTO's, preceptors and clinical staff.
* Represent GMR with local EMS education programs and assure integration with
internship and preceptor needs.
* Represent GMR to local committees, medical and training institutions, and other related
agencies.
* Complete scheduled patient care shifts and provide emergency staffing coverage as
directed.
* Perform other duties as assigned.

QUALIFICATIONS
Experience:
* Minimum two years EMS transport experience required.
* Minimum one year FTO experience required.
Education:
* Education commensurate with scope and certification.
Knowledge, Skills and Abilities:
* Demonstrated experience in analytical problem solving (including statement of problem,
identification and collection of pertinent data, analysis, recommendation, and evaluation)
strongly preferred.
* Critical thinking skills with the ability to use logic and reasoning to identify the strengths
and weaknesses of alternative solutions, conclusions or approaches to problems.
* Excellent interpersonal and problem-solving resolution skills required.
* Must have strong organizational skills with experience in managing multiple priorities,
prioritizing and meeting deadlines.
* Effective oral, written and interpersonal communication skills.
* Fluency with MS Office suite and internet based GMR software platforms.
Credentials/Licenses:
* Required license or certification in good standing for scope of position. Must be able to
provide patient care in the transport environment as scheduled/requested.
* Safe Stretcher Handling program instructor
* Emergency Vehicle Operator Course (EVOC) instructor

WORKING CONDITIONS AND MENTAL/PHYSICAL REQUIREMENTS
Physical Demands and Working Conditions:
* Work environment may vary from facility based, outdoors or within ambulance transport
compartment.
* Occasional field deployment to specific unscheduled events of varying magnitude.

GUIDING VALUES AND BEHAVIORS

Employee must consistently exhibit our guiding principles: * Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do. * One Team - We respect each other and achieve together what no individual can alone. * Innovation - We are driven to develop solutions that inspire progress. * Vigilance - We will never waiver in our commitment to safety and preparedness in the fulfillment of our duties. * Ownership - We are accountable for what we do and take pride in how we do it * Citizenship - We are dedicated to being good stewards in the communities we serve.

REPORTING RELATIONSHIPS

Reports to: Operations Manager

Interrelationships: Clinical Practices, Learning, Safety