Overview The Clinical Resource Program Manager (CRPM) leads initiatives to reduce clinical variation and improve quality, outcomes, and resource utilization across acute care facilities. This role partners with physicians, nurses, and operational leaders to analyze data, implement evidence-based practices, and drive sustainable clinical performance improvements. An ideal candidate combines strong clinical knowledge with healthcare supply chain expertise, along with experience in data-driven decision-making and stakeholder engagement. Schedule: Monday to Friday Day Shift Hours Location: Hybrid
Pay Range: $79,133.92 - $126,614.27 Essential Duties and Responsibilities
Serve as the face and champion of Clinical Integration in designated market. Interacting with all levels throughout the organization from front line staff to executive leadership to promote best practices and standards across Mercyhealth. Coordinates product/equipment evaluations throughout designated market involving vendors, clinical end users, educators, infection prevention, biomed, and other key stakeholders. Ensures the capture of evaluation data, aggregates and presents results at appropriate Clinical Integration Committee. Provides communication to administration, faculty, management and staff to establish collaborative communication. Work in conjunction with Supply Chain Clinical Integration service line Director to develop engagement strategies and tactics that include the use of physician-level variability data and scorecards to drive change. Concurrently manage multiple Clinical Integration projects ranging in complexity and scope. Execute projects, leading from understanding the request of the stakeholders through presentation, discussion, and follow-ups. Identify barriers (such as vendor service, training needed) to achieving targeted outcomes and escalating, as needed, to facility and market leadership. Engage market and facility stakeholders (e.g. Physicians, staff and product vendors) for system-wide savings projects in collaboration with Corporate Clinical Integration Committees. Ensuring that the patient perspective is a driving force behind our actions and business decisions; crafting and implementing service practices that meet patients' and own organization's needs. (Focus also includes internal and external customers) Knowledge of the factors contributing to quality patient care, and the ability to influence these factors in a positive way; distinctive ability to work across disciplines to identify, assess, and resolve barriers to impact; proven track record of delivering sustained and outstanding business results; high energy to influence and drive change.
Education and Experience Bachelor's Degree in Nursing, Healthcare Administration or Business Advanced certification in supply chain, finance and/or healthcare desirable. Certification and Licensure Minimum five (5) years in an acute healthcare setting (IDN system preferred), five (5) years of Leadership/Management experience and four (4) years of supply chain operations, value analysis, contracting or resource utilization experience.
Working proficiency with Microsoft WORD, EXCEL, POWERPOINT; Able to understand clinical and financial data and communicate such to a variety of audiences including physicians, staff, department leaders and executives. Skills and Abilities Proven ability to orchestrate day-to-day operations at the highest level of professional accountability. Skill in managing the supply chain processes associated with clinical engagement and business practice. Active Registered Nursing License (RN) in the state he/she is practicing.
Level of Supervision Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; employee adherence to annual education and certification requirements Supervises Directly supervises Supply Chain partners. Supervisory responsibilities are conducted in accordance with directives of management, the organization's policies, and applicable laws. PAY RANGE:
$79,133.92 - $126,614.27
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including:
Medical, Dental, Vision Life & Disability Insurance FSA/HSA Options Generous, accruing paid time off Paid Parental and caregiver leave Career advancement and educational opportunities Tuition and certification reimbursement Certification Reimbursement Well-being Programs Employee Discounts On-Demand Pay Financial Education Annual recognition/awards events Partner appreciation days Family entertainment/attractions discount Community service/improvement opportunities
Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
#1 in the nation on AARP's Best Employers for Workers Over 50 One of Working Mother magazine's 100 Best Companies for Working Mothers A Top 50 Company and Top 10 Nonprofit for Executive Women
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