Overview
We are seeking an experienced Systems Engineer to support a mission-focused enterprise environment, responsible for administering, optimizing, and maintaining Exchange and Windows infrastructure in both on-premises and Microsoft 365 hybrid environments. The ideal candidate will ensure high availability messaging systems, support complex migrations, and resolve performance and operational issues across enterprise-scale systems.
What will you do?
* Administer and support Microsoft Exchange environments in both on-premises and Microsoft 365 (M365) hybrid architectures * Support migration of Exchange Server environments to Exchange Online (M365) * Design, implement, and troubleshoot Active Directory architecture, disaster recovery, and performance issues * Configure, manage, and troubleshoot Database Availability Groups (DAGs) to ensure system availability and resiliency * Diagnose and resolve Exchange and Windows Server performance issues in enterprise environments * Communicate technical issues, expectations, and resolution plans to stakeholders in a clear and professional manner * Develop and execute action plans to resolve complex messaging and infrastructure issues * Maintain system documentation and support operational best practices for enterprise messaging services
Do you have what it takes?
* Must have a Top Secret Clearance with Polygraph * Bachelor's or Master's degree in a related field * Minimum of 11 years of experience in MS Exchange engineering and Windows infrastructure * Strong experience with Active Directory architecture, design, disaster recovery, and troubleshooting * Experience managing Exchange Server and Microsoft 365 hybrid environments * Proven experience with Database Availability Groups (DAGs) * Strong troubleshooting and performance analysis skills for Exchange and Windows Server environments * Ability to work independently with minimal supervision * Strong problem-solving and technical issue management skills, including stakeholder communication and execution of remediation plans * Experience with SecDevOps principles and iterative development environments * Experience with ServiceNow or similar ITSM tools * Experience with Authorization & Accreditation (A&A) and System Security Plan (SSP) documentation processes * Experience providing Tier 3 and Tier 4 technical support * Experience with Agile development methodologies and DevSecOps toolsets (e.g., Jenkins, Git, Docker, Kubernetes) * Familiarity with programming languages such as Java, C++, C#, Python, or Perl * Ability to automate tasks using PowerShell scripting * Microsoft certifications in administration, engineering, or Azure technologies preferred * Strong analytical, troubleshooting, communication, and documentation skills * Self-starter with ability to manage multiple priorities Preferred Qualifications: * Experience with SecDevOps practices and iterative development environments * Experience with ServiceNow or similar IT service management tools * Experience with Authorization & Accreditation (A&A) and System Security Plan (SSP) documentation processes * Experience providing Tier 3 and Tier 4 technical support in enterprise environments * Experience working in Agile development methodologies and sprint-based delivery teams * Familiarity with programming languages such as Java, C++, C#, Python, or Perl * Experience with DevSecOps toolsets including Jenkins, Git, Docker, and Kubernetes * Microsoft administration or engineering certifications, including Azure certifications, preferred * Strong experience in automation using PowerShell scripting * Strong analytical, troubleshooting, communication, and documentation skills * Self-starter with ability to manage multiple concurrent priorities
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