Referral Coordinator

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

Serves as the liaison for coordination of accessing care between Centerstone Health practice and Centerstone Indiana. Primary responsible for preforming administrative task as it relates to requesting and obtaining medical records for patients who have a scheduled evaluation with a Psychiatric provider. Responsible for assembling all gathered information for each provider's review. Assists the Call Center Manager with the review and approval process of Psychiatric referrals received for Centerstone Health and Centerstone of Indiana. Assists the Call Center Manager with the scheduling and review of Psychiatric evaluation appointments with Centerstone Health Services. The Referral coordinator will work to integrate the operational services with Centerstone's mission to help improve process and performances for the delivery of high-quality services.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Responsible for preforming administrative task as it relates to requesting and obtaining medical records for patients who have a scheduled evaluation with a Psychiatric provider.
• Responsible for assembling all gathered information for each provider's review.
• Assists the Call Center Manager with the review and approval process of Psychiatric referrals received for Centerstone Health and Centerstone of Indiana.
• Assists the Call Center Manager with the scheduling and review of Psychiatric evaluation appointments with Centerstone Health Services.
• The Referral coordinator will work to integrate the operational services with Centerstone's mission to help improve process and performances for the delivery of high-quality services.

• Effectively communicate via written, verbal, in person and virtual methods.
• Skilled in active listening.
• Proficiency in MS Office (Word, Excel).
• An effective team player with strong inter-personal skills.
• Demonstrated ability to work and make decisions in a fast-paced environment.

HS Diploma or GED required.

Years of Experience

Minimum of one (1) year of related experience in health care service.

Required Certification/Licensure

N/A

Task Percentage of Time/Frequency

Standing - 20%

Sitting - 80%

Squatting - occasional

Driving - occasional

Kneeling - occasional

Lifting - occasional

Bending - occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.