Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity.
Position Summary:
The Mortgage Loan Processor is the individual that performs all processing functions relative to first mortgages in accordance with Federal and State guidelines. The Mortgage Loan Processor ensures they are processing in compliance with underwriting guidelines for portfolio products and investor loans. The Mortgage Loan Processor coordinates loan closing between members, loan originator, Post - closer and Title Company, while meeting rate lock and closing deadlines. The Mortgage Loan Processor effectively and positively communicates with members, vendors, real estate agents, investor and other mortgage lending staff pertaining to the loan.
Responsibilities:
- Evaluates Mortgage Loan File received from Processing Team Lead
- Determines if Mortgage Loan is Section 35 or 32 Loan and proceeds appropriately
- Completes & Analyzes Third Party Vendor work for Conventional / Investor Loans
- Compliance Notifications/ Mortgage Appraisals/ Loan Restructuring
- Properly Performs a Re-verification of Mortgage Applicant/ Co-signer Background Reports, which include but not limited to, Credit, FHA Caivers, Tax Transcripts, Social Security Verification, OFAC, clearing alerts, and Fraud Services
- Sends clear to close email with Title Company, Loan Originator and Post-Closer communicating expectation to close within 48 hours
- Monitors contract and lock expiration dates and updates Mortgage Loan Originator
- Schedules closing with Title Company
- Submits Loans Accurately in Accu-Doc (ensures loan amounts, fees, monthly insurance (if LTV is over 80% etc., are accurate and dictate correct title company to receive forms)
- Send out 'Clear to Close report Weekly to Mortgage :Loan Originator, Post Closer and Processing Team Lead
- Updates timely and accurately the "Mortgage Loan Processor Report"
- Compliance with all applicable Telhio policies and procedures (internal controls) and Federal, State and Local regulations applicable
Qualifications:
- 3-5 Years of Mortgage Processing Experience
- Knowledge of Encompass mortgage system
- Knowledge of AUS (Automated Underwriting System)
- Knowledge of Mortgage Products & Services
- Knowledge of Process Procedures
- Must be able to communicate effective and correctly, and to present a positive and professional image, both verbally and in writing.
- Must be able to handle multiple projects and tasks and meet deadlines regularly.
- Must be organize and prioritize work assignments with minimal supervision.
- Flexibility relative to Work Schedule
- Analytical thought process
- Ability to work in a fast-paced environment
- Willing to work some overtime some weekends required.
- Ability to operate computer and calculator
- High School graduate or G.E.D.
- Telhio applicants must be able to pass a background check including Credit, Drug Screen, Bondability, & Criminal Background
- Must have a valid/unexpired driver's license
What you will earn:
- Competitive salary
- Opportunity to earn incentive and bonus
- Benefits: several medical plan options, dental, free vision, free life and free disability insurance
- Additional financial incentive programs for employees enrolled in our insurance
- 6% matching and immediately vested 401(k) plan
- Generous schedule for 14 paid holidays, vacation and personal time for a healthy work-life balance
- Opportunity for personal career growth, continued education and mentorship programs
- Volunteer opportunities impacting the local community
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds.
This is a Non-Collective Bargaining Unit
Telhio is an Equal Opportunity Employer
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Telhio Credit Union
paid holidays, 401(k)
May 01, 2026