Senior Manager, Product Management

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is the Customer Company, inspiring the future of business with AI + Data + CRM. Our mission is to help every Trailblazer connect with customers in a whole new way. Guided by our core values (Trust, Customer Success, Innovation, Equality, and Sustainability) we believe technology, when designed with empathy and purpose, empowers people to create change that matters.

Agentforce is Salesforce's platform for building, evaluating, and managing AI-powered agents that transform how customers engage with brands and how work gets done. Agentforce enables organizations to create intelligent agents that can reason, act, and integrate deeply with CRM and external systems.

With Agentforce, agent builders across the spectrum (from low-code authors using declarative tools to pro-code developers using SDKs, APIs, and CLIs) can author, evaluate, deploy, and refine AI agents end to end.

We're hiring a Senior Product Manager to own a core area of Agentforce Authoring. You'll be part of the team shaping how enterprises build great agents, with direct ownership of a meaningful slice of the authoring experience.

This is an IC role for a PM who builds. You should be fluent with coding agents (Claude Code, Cursor, Codex, etc.), use them daily, and have a point of view on where they're going. You prototype your ideas instead of describing them. You eval your own agents. You live inside the product you're shipping.

Own your area

• Own the roadmap, outcomes, and direction for a specific authoring surface (declarative builders, developer tooling, evaluation, or lifecycle).

• Turn fuzzy problems into sharp bets with measurable outcomes. Kill the ones that aren't working.

• Set and defend success metrics (activation, time-to-first-value, evaluation coverage, adoption) and use them to make real trade-offs.

Build, don't just describe

• Prototype with coding agents to pressure-test ideas before writing a single spec. A working demo beats a 10-page doc.

• Dogfood Agentforce constantly. Build agents. Break them. Eval them. Bring the receipts back to the team.

• Partner with engineering and design through the full cycle: discovery, prototype, ship, iterate. Stay close to the code.

Ship the work

• Integrate customer research, telemetry, and your own usage into what ships next.

• Work with Enablement, Docs, and Marketing on launches, from pilot through GA.

• Run tight feedback loops with design partners and power users.

Collaborate across the platform

• Coordinate with peer PMs across platform, runtime, evaluation, and client surfaces so the pieces fit together for customers.

• Communicate clearly with engineers, designers, execs, and the field. Bring a point of view and change your mind when the data says to.

• 5+ years in Product Management.

• Track record shipping products for technical users (developers, admins, or technical SMEs).

• Fluent with modern AI tooling. You're a daily user of coding agents, you've built and shipped agents yourself, and you can talk substantively about LLM orchestration, evals, and what makes an agent actually work in production.

• Strong written and verbal communication. Can turn ambiguity into a clear direction and rally a team around it.

• Sharp product taste. Good instincts on what to build and what to cut.

• Fluency across both low-code and developer-first tools, with a sense for how they should connect.

• Technical depth: comfortable reading code, reviewing APIs, prototyping in a notebook, and partnering with engineers on real trade-offs.

• Deep familiarity with the current agent-building landscape (Cursor, Claude Code, Replit, Vercel, agent frameworks, eval tools) and a strong opinion on what they get right and wrong.

• Design sense: can turn messy systems into clean primitives with opinionated defaults.

You like owning a problem end-to-end. You're curious about how things actually work under the hood, and you'd rather open the code than wait for someone to explain it. You build to think. You write clearly, make decisions, and move. You care about customers and outcomes, not just outputs. You raise the bar for the people around you without making it about you.

At Salesforce, Product Management is central to how we innovate. You'll help shape Agentforce, an AI platform that empowers every builder to create, evaluate, and evolve intelligent agents. Join us to help Trailblazers everywhere build smarter, more human experiences.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.