Optum MA Chief - Rheumatology

Reliant Medical Group, part of the Optum family of businesses, is seeking a Chief of Rheumatology to join our team in Worcester, MA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

The Chief,RheumatologyforOptumMassachusettsis responsible forthe execution of strategy and goals at the departmental level.Reporting to theChief, Cancer ServicesOptum MA, provides leadershipofclinical care in thegeneralRheumatologydepartment to achieve performance excellence in cost reduction, high quality, sustained high patient satisfaction, and physician engagement. Efforts are focused on aligning clinical activities within the department to fulfill Optum MA's mission of partnering with our patients to make it easier to be healthy. Oversight and responsibility for the implementation of mission-specific strategies and tactics. Works collaboratively with colleagues and staff, OptumMassachusettsmanagement,Clinical and OperationalLeadership and the community. Responsible for the management ofClinical Staffwithin the department. Serves as a respected clinician. Leads by example in all aspects of leadership and clinical practice. Has ownership for resolving performanceissues.

The position willcomprisea 0.2FTE for administrative duties (8hours/week). This position is also responsible formaintainingan active clinical FTE.

Position Highlights & Primary Responsibilities:

• Responsible for the management and delivery of care needed to ensure that thedepartment's patients receive high quality, patientcentricand safe care.

• Is a key member of the clinical leadership team with a focus on both site and/or specialty clinical issues. Coordinates withChiefs within and across Primary Care,Specialty,and Ancillary departments. Works closely withNursing leadership andSite management. Ensures that high quality patient care is delivered in a resource efficient manner.

• Serves as a clinicalleaderinterface between the Specialty Administration and physicians. Works on implementing strategic goals for theSpecialty, including development of localSpecialty strategies or business development opportunities.

• Communicates with the departments across Optum Massachusettsto promote understanding and alignment with the strategic goals of the organization, ensuring that department physicians meet organizational benchmarks and standards. Reviews, interprets,prioritizes,and distributes meaningful practice management and clinical quality data, including responsibility for reviewing practice variation metrics and implementing or recommending solutions toidentifiedissues. Is held accountable for achieving identified departmental metrics and is the department leaderinsetting expectationsthroughoutthedepartmenton behaviors related to Care Improvement andManaging forDaily Improvement (MDI).

• Oversees implementation of organizational or initiatives at the local level. Plans and manages on-going projects within the department.

• As clinical leader working on behalf of the Specialty Administration, implements cost savings measures (such as OU savings, preferred hospitals)withindepartmentasappropriate. Maximizesuseof organizational clinical and non-clinical resources including Care Improvement technologies.

• Drives change within the departmentusingorganizational tools such as MDI. Energizes the staff to move toward acceptance of new initiatives. Seeks opportunities to translate initiatives into practicalapplication.Encourages involvement and creativity of clinical and non-clinical staff to achieve objectives.

• On a locallevelis responsible forthe implementation of Care Improvement (LEAN) initiatives and principles. Demonstrates leadership that creates and fosters a culture of continuous process improvement in the department. Responsible for implementation of standard work within the department.

• Serves as front lineclinicianleader responsible for execution of well- articulated organizational goals at local levelwithinthe department. Setsappropriate expectationsand accountability for meeting organizational goals. Ensures that organizational goals andobjectivesare well communicated toclinicianstopromote understanding and alignment with the strategic goals of the organization.

• Ensures success ofclinician impacton local level, modelingappropriate behaviorsforclinicianswithin the group and mentoring as needed.

• Modelsorganizational expectations of Service Excellence for clinicians withindepartment of responsibility. Promotes and engages in effective measures tomaintainand improve the highest levels of patient satisfaction within the department.

• When applicable,helpsoptimizerelationships with local hospitals and community providers of care to patients. May work withleadershipto manage relationships to ensure patients have access to high quality care, cost effective care from outside sources when needed.

• Sets agendas and manages localclinical team meetings.

• Representsdepartmentin other specialty and site venues as requested. Attends regular and ad hoc meetings whereSpecialty orChief representation is needed.

• Maintains an active practice atOptum Massachusettsas a clinical provider.

• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Engages staff in formulating effective working relationships within the department. Promotes a collaborative team-based work environment and manages conflicts that may arise within departments, between departments,and withpatients.

• Supervises a group of clinical staff and collaborates closely with other clinical and non-clinical staff, includingSupervisors andSiteAdministrators.Carries out supervisory responsibilities within areas of responsibilityin accordance withthe organization's policies and applicable laws. Leadseffective recruitment and hiring of new clinicians for the department. May also consult and adviseinthe hiring of non-clinical staff. Ensures that all clinicians withindepartmentreceiveappropriate orientationand mentoring. Manages day to day clinician performance. Provides ongoing feedbackin a timely manner. Meets withcliniciansregularly throughoutyearto provideongoing feedback and management. Conducts formal annual reviews for department clinicians. Fosters a positive team environment for clinicians inareaof responsibility.

• Collaborates with HR in terms of ensuring that all employeesmaintainand support the Code of Conduct of the larger organization.Engages with HR for any physician level employee relations issue.

• Supports personalized career development for all clinicians in the department throughout theirOptum Massachusettscareers. Serves asfacilitatorin arranging work and educational opportunities to meet careerobjectives. May work with other internal departments as needed.

• Ensures adequate clinical office and on-call coverage for the practice. Assesses local department clinician and non-clinician staffing needs and makes recommendationsregardingstaffing levels.

Reliant Medical Group joined Optum in 2018, to be part of the greater vision to make health care better for everyone. At Reliant, you're part of a community-based, multi-specialty, clinician-led medical group in Central and Boston Metro-west Massachusetts. Where everyone works collaboratively on a common purpose: improving the quality, costand experience of health care. Supported by a patient-centric business model - integrated care teams focus on the best patient care, rather than volume. Recognized nationally for an innovative, sustainable care model we offer a full range of outpatient primary care and over 30 different specialties including hospital medicine, comprehensive radiology services, and urgent care. Together, we're making health care work better for everyone.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Licensed in the State of Massachusetts as a Medical Doctor (M.D.), Board Certified.Additionaldegree(s) in business administration, publichealthor clinical operations desirable.American Heart Association Basic Life Support (BLS)required. Advanced Cardiac Life Support (ACLS) may berequiredbased on specialty.

• A well-respected clinician with skills and experience typicallyacquiredthrough at least 0-5 years of experience (in larger departments or areas 3-5 years of experience may be preferred), actively practicingin the area ofspecialty. Proven leadership experience or training is preferred.Understanding ofbasic quality assessment and improvement methods. Must complete ongoing Leadership Development activities as provided by the organization withinfirst18 monthsof appointment. Beliefs are aligned with theOptum Massachusetts vision and mission

• An inquiring, analytic and independent thinker, respectful andengaging ofstaff, and passionate about continuous improvement in the pursuit of transformational excellence. Excellent public presentation skills. Excellent written and verbal communication skills.

• Able to use all electronic tools and applications relevant to the performance of the duties of the position, including but not limited to phone, keyboard,computerand computer applications.

• Performs all job functions in compliance with applicable federal, state, local and companypoliciesand procedures.

• Accesses only the minimum necessary protected health information (PHI) for the performance of job duties.Actively protects the confidentiality and privacy of all protected health information they access in all its forms (written, verbal, and electronic, etc.) taking reasonable precautions to prohibit unauthorized access.Complies withallOptum MAand departmental privacy policies,proceduresand protocols.Follows HIPAA privacy guidelines without deviation when handling protected health information.

The salary range for this role is $240,500 to $394,500 annually based on full-time employment. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.