Cardiology Diagnostic Scheduler (16 Hours/Week)

The Cardiology Diagnostic Scheduler is responsible for the scheduling of cardiology diagnostic and device appointments and performing various general reception duties.

Job Relationships

• Reports to the Operations Manager

Principal Responsibilities

• Schedule patient appointments for cardiology diagnostic services including: echo, nuclear, stress, telemetry, and device.
• Schedule in appropriate rooms based on block or open time and ensure time allotments for each case.
• Monitor needs for each case to avoid conflicts with scheduling.
• Attempt to meet the scheduling needs of the patient and physician.
• Help patients setup their monitors and troubleshoot issues with sending transmissions.
• Check companies' sites for transmissions due.
• Coordinate with patients and company reps for device checks at Springfield Clinic and outreach clinics.
• Triage calls for nurse and have patient send download or give appointment to assign for device issues as warranted.
• Coordinate device checks and other appointments to meet patient needs.
• Scan/troubleshoot downloads for significant device issues and pass on to nurse or doctor for evaluation.
• Comply with the Springfield Clinic incident reporting policy and procedures.
• Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
• Provide excellent customer service and adhere to SC Way customer service philosophy.
• Perform other job duties as assigned.

Qualifications/Knowledge/Skills

• High school diploma is required.
• Possess accurate typing and computer skills.
• Possess good communication skills, oral and written.
• Knowledgeable of medical and cardiology terminology.

Working Environment

• Medical office setting

PHI/Privacy Level

• HIPAA1

PHI/Privacy Level
HIPAA1