New

LTSS Service Care Coordinator

United States, Texas, Houston

May 01, 2026

Title: LTSS Service Care Coordinator

Location: Remote - TX

Duration: 6 Months

8am - 5pm, with possible OT

Responsibilities:

The Specialty Authorization Team consists of the processing of authorizations and follow-ups for DME, MHM, DAHS, and reductions/denials in which we are now at a 1 BD TAT for the processing of SK/SH/MMP authorizations.
The team continues to experience high authorization volumes
Daily check in & communication via group IM(s)
Daily production logs must be completed and emailed to designated individual no later than 9am next business day
Multi-tasking with multiple monitors and applications
Utilize work guides and or resources
97% Quality (Audits)
98% Production
0-5% Error Rate

Candidate Requirements
Education/Certification	Required: High School/GED	Preferred: LPN, LVN, or LCSW preferred.
Licensure	Required:	Preferred:
Years of experience required: 2+ years of experience in a managed care environment or working with people who have disabilities and/or with vulnerable populations who have chronic or complex conditions. Other state specific requirements may apply. Disqualifiers: Additional qualities to look for: Other state specific requirements may apply. *Preferred*: LPN, LVN, or LCSW preferred
Top 3 must-have hard skills stack-ranked by importance	1	Microsoft Outlook, Microsoft Teams, Zoom, Microsoft Word, Microsoft Excel, SharePoint, Internet
2	2+ years of experience in a managed care environment or working with people who have disabilities and/or with vulnerable populations who have chronic or complex conditions.
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