Training and Adoption Specialist

Position Overview:

• The Training and Adoption Specialist is responsible for the end-to-end delivery of the training and adoption workstream: assessing training needs, developing role-based curricula and training materials, coordinating training delivery, evaluating effectiveness, monitoring adoption, and developing post-go-live support materials. All training materials are developed based on the Board's Collibra production environment and use Board-specific data examples and workflows. This individual works closely with the Board's technical team and the Additional Training Developer throughout the period of performance.

Key Responsibilities:

• Conduct the Training Needs Assessment, covering all six user roles: Data Catalog End Users, Data Catalog Stewards, Data Stewards, Data Sponsors, Data Catalog Administrators, and Business Glossary Curators.
• Develop the Training Strategy and Plan, defining delivery methods, role-based curricula, training schedule, and resource requirements; ensure all user groups receive appropriate training before go-live.
• Develop role-based training curricula for all six user roles, defining learning objectives, course outlines, and competency requirements.
• Develop comprehensive training materials, including user guides, quick reference guides, hands-on exercises, presentation slides, job aids, and a minimum of five role-specific video tutorials; all materials Section 508 compliant.
• Coordinate training logistics including scheduling, participant communications, registration management, and pre-training preparation; provide SME support during training sessions.
• Develop and implement training effectiveness evaluation mechanisms: participant feedback surveys, knowledge assessments, and completion rate tracking; analyze results and recommend improvements.
• Develop post-go-live support materials including help documentation, support request procedures, common issues/resolutions, and resources for continued learning.
• Monitor adoption metrics and identify user groups or role segments requiring additional training or support intervention.
• Supervise and quality-assure work produced by the Additional Training Developer throughout the period of performance.

Mandatory Qualifications:

• Minimum of 7 years of experience in instructional design and training development.
• Minimum of 3 years supporting enterprise technology implementations or software training programs.
• Demonstrated experience developing role-based curricula and training materials for complex software applications.
• Demonstrated experience with adult learning principles and multiple training delivery methods (instructor-led, virtual, self-paced, hands-on lab).
• Demonstrated strong technical aptitude and ability to quickly learn new enterprise software systems.
• Demonstrated experience creating video tutorials and e-learning content.
• Demonstrated excellent facilitation and presentation skills.
• Bachelor's degree in Instructional Design, Education, Training and Development, or a related field.

Preferred Qualifications:

• Instructional design certification (CPLP, ATD Certification in Talent Development) strongly preferred.
• Familiarity with Collibra's data catalog capabilities and user interface preferred.
• Experience with data management tools, data catalogs, or data governance platforms (Collibra, Alation, Informatica Axon, or equivalent).
• Master's degree in Instructional Design or a related field preferred.
• Experience working in Agile environments including Scrum and SAFe.
• Proficiency in e-learning authoring tools (Articulate Storyline, Adobe Captivate, or equivalent).

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.