Security Officer Communications Agent

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Communications Agent in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional at a leading financial institution location, where you will help coordinate daily operations, monitor activity, manage communications, and support access and response procedures. In this fast-paced role, you will remain a visible and dependable presence while delivering outstanding customer service. Guided by our values of being agile, reliable, and innovative, you will work with integrity and teamwork to support a secure environment.

Position Type: Part Time

Pay Rate: $19.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate for a financial institution location.
• Monitor communications systems, receive and document calls for service, and dispatch personnel to incidents, alarms, and/or priority requests in a calm, problem-solving manner.
• Maintain detailed activity logs, incident reports, and shift updates, helping to support situational awareness and coordinated responses across the location.
• Coordinate with site contacts, employees, visitors, and/or first responders during incidents, access concerns, medical events, or other critical situations.
• Conduct regular and random patrols around the business and perimeter as needed, while helping to observe and report unusual activity, operational issues, and/or policy violations.

Minimum Requirements:

• Be at least 21 years of age.
• A guard card and/or license is preferred.
• Comfort using a computer and/or tablet is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.