Sales Solution Engineer- Cross Industry

United States | Remote

Hyland is looking for a dynamic and technically savvy Sales Solution Engineer to join our sales team. In this role, you will provide technical and industry expertise throughout the pre-sales process, partnering closely with customers to understand their needs, craft innovative solution strategies, and demonstrate the power of Hyland's platform. If you're a trusted advisor who thrives on solving complex challenges and loves being at the intersection of technology and business, this role is for you.

Languages & Frameworks: Java/J2EE, .NET, JavaScript
• Integration Standards: REST/SOAP/ESB
• Platforms: Enterprise Content Management (ECM) Platforms
• Internal Toolsets: Hyland Software Toolsets

• Act as the technical lead for multiple, complex customer engagements, applying deep expertise in Hyland's solutions and/or relevant verticals to consult with customers, identify technical needs, establish requirements, and formulate winning solution strategies.
• Create and present compelling demonstrations of proposed solution strategies to key customer stakeholders to drive validation, buy-in, and confidence in Hyland's platform.
• Operate as a recognized expert in ECM, vertical markets, and the technical intricacies of solutions; serve as a liaison to other departments and contribute as an innovative thought leader to the overall growth and quality of the team.
• Provide technical responses for RFPs and develop internal documentation standards to ensure consistency and adherence to process.
• Coordinate seamlessly with global services to transition key customer information, remaining actively involved to ensure a smooth handoff and continued customer success.
• Mentor, coach, train, and provide feedback to team members; partner with development to advocate for solution enhancements and present at trade shows, conferences, and events.

• Bachelor's degree or an equivalent combination of education and experience.
• Demonstrated experience as a Sales Solution Engineer with expertise in technical sales and a relevant industry or technology.
• Significant experience with Enterprise Content Management (ECM) and software implementation methodologies.
• Strong understanding of modern development frameworks and integration standards, including Java/J2EE, .NET, JavaScript, and REST/SOAP/ESB.
• Up to 60% travel time required.

• Driven to learn and stay current professionally, including keeping up to speed on AI-centric models and emerging technologies.
• Demonstrated ability to develop and deliver engaging, informative, and compelling presentations to a variety of audiences.
• Excellent collaboration and communication skills - able to speak and write with ease, clarity, and impact, using a style appropriate to the subject and audience.
• Creative problem-solver with the ability to leverage Hyland's software toolsets to develop innovative solutions for customers.
• Self-directed with the ability to manage projects to completion in a fast-paced, deadline-driven environment.

401(k) Retirement Savings | Flexible Schedule | Paid Time Off | Medical, Dental & Vision | Volunteer Paid Time Off | Wellness Reimbursement | Paid Parental Leave | Sabbatical Program

Based on individual states' employment laws, the following details are provided to comply with relevant salary posting requirements: base salary range of $130,000-$199,000, eligible for benefits and variable compensation.

Hyland is the pioneer of the Content Innovation Cloud, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

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#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.