Global IT Operations Manager
 AIT Worldwide Logistics, INC. | |||||
parental leave, sick time, tuition reimbursement, 401(k)
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 United States, Illinois, Itasca | |||||
| 2 Pierce Place (Show on map) | |||||
 Apr 10, 2026 | |||||
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Global IT Operations Manager
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. Overview The Global IT Operations Manager serves as a strategic partner to the Chief Information Officer (CIO), supporting the planning, coordination, and execution of global information technology (IT) priorities across infrastructure, security, business systems, and service delivery.This role will be responsible for driving alignment globally across IT functions, improving visibility into initiatives, and ensuring effective execution of the global IT strategy. This position plays a critical role in IT financial management, vendor and contract oversight, and executive reporting.The Global IT Operations Manager will work in a dynamic and evolving environment, brining structure to complex organizations, and operates effectively across both strategic and operational responsibilities. This role will take on leadership responsibility for specific IT functions or initiatives and will evolve over time as the business grows. Responsibilities
Global Systems Strategy & Execution:
* Partner with the CIO to support development and execution of IT strategy and priorities. * Coordinate across IT leaders to maintain visibility into all active initiatives, including purpose, status, and business value. * Develop and manage executive-level reporting on IT portfolio, initiatives, risks, and performance. * Identify gaps, risks, and misalignment across IT initiatives and drive follow-up actions. * Support IT budgeting and forecasting processes in partnership with Finance. * Identify opportunities to improve operational efficiency and organizational effectiveness. * Support cross-functional collaboration across infrastructure, security, and business systems teams. * Step in to lead projects, initiatives, or functional areas when gaps or challenges arise. * Support stabilization or transformation efforts in underperforming areas of IT. Qualifications Education * Bachelor's Degree Technology, Engineering, Business, or related field (required) * Master's Degree Business, Technology, or related field (preferred) Experience * 8+ years experience in IT operations, program management, business systems, or related leadership roles (required) * 2+ years relevant work experience working across multiple IT domains, including infrastructure, security, and applications (required) * 2+ years proven financial acumen, including experience developing and managing budgets, forecasting operational and capital expenditures, and driving costmanagement initiatives (required) * 2+ years work experience in IT governance, transformation initiatives, or organizational change (preferred) * Experience supporting executive leadership (CIO or equivalent) in a medium to large organization (preferred) * Experience in logistics, supply chain, or global operations environments (preferred) Knowledge, Skills, and Abilities * Expertise in TMS platforms, system configuration, and integration frameworks High * Familiarity with ITSM and portfolio management tools (e.g., ServiceNow, Jira, etc.). High * Ability to lead system optimization and continuous improvement initiatives High * Ability to operate effectively in a fast-paced, global environment with multiple priorities. High * Must have excellent leadership, influencing, communication. and organizational skills High * Strong financial and analytical acumen High * Deep understanding of global logistics systems and business process alignment High * Ability to operate effectively in a fast-paced, global environment with multiple priorities. High * High proficiency in MS Excel, PowerPoint, Word, and system reporting tools High Licenses and Certifications * - CargoWise Certified upon hire (required) * - PMP, Lean Six Sigman, or similar (preferred) What AIT Can Offer You In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually. About AIT Worldwide AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218. | |||||