New

Director, IT Business Operations

Memorial Sloan
United States, New York, New York
Mar 31, 2026
Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK: Director, IT Business Operations At Memorial Sloan Kettering (MSK), our missiondriven IT organization powers lifesaving care, research, and innovation across the enterprise. The Director of IT Business Operations will drive financial discipline, vendor strategy, and operational excellence across key technology verticals, ensuring the rollout and adoption of robust IT financial management processes that strengthen longterm performance. Role Overview Lead operational planning and execution across assigned DigITs verticals, with a focus on enterprise technology and critical infrastructure delivery. Oversee development and rollout of IT Financial Management (ITFM) processes, including budgeting, forecasting, cost transparency, and TCO management. Partner with VP/SVP level leaders to translate technology needs into actionable business plans aligned with organizational priorities. Drive vendor engagement strategy, enabling consistent evaluation, negotiation, and performance oversight across the IT portfolio. Coordinate contract lifecycle activities to ensure compliance, risk mitigation, and value optimization for technology spend. Provide oversight of operational reporting, including financial performance, variance management, and quarterly business review inputs. Identify costoptimization opportunities and lead measurable initiatives that increase efficiency and reduce operational waste. Ensure tooling and digital enablement services are effectively implemented to support business operations and ITFM capabilities. Lead, coach, and support team members-, including fulltime staff and contractors-, to ensure consistent service delivery across verticals. Key Qualifications 10+ years of experience in IT business operations, finance, or technology management roles. Demonstrated experience supporting enterprisescale technology verticals (Infrastructure experience strongly preferred). Proven ability to lead IT financial management processes, including budgeting, forecasting, and cost modeling. Strong background in vendor management, sourcing coordination, and contract negotiation. Proficiency with financial modeling, cost analysis, and technology investment evaluation. Core Skills Strategic thinker able to anticipate operational needs and translate complex requirements into executable plans. Highly collaborative with strong relationshipbuilding capabilities across business, technical, and vendor teams. Skilled communicator comfortable advising senior leaders and presenting complex financial and operational data. Disciplined operator with strong accountability, followthrough, and ability to drive results across multiple workstreams. Adaptable, resourceful leader who manages ambiguity and guides teams through change with clarity and purpose. Additional Information: Schedule: Hybrid, 3 times a week on site in NYC with flexibility as needed Location: 633 Third Avenue, New York, NY Helpful Links: Compensation Philosophy Benefits Pay Range: $183,900.00 - $312,500.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.