The Executive Assistant to the Office of the President and CEO provides executive administrative and project support primarily to the Chief Executive Officer (CEO), Chief of Staff and to the General Counsel and may, at times, support projects for the Senior Leadership Team (SLT). This position is a key liaison between the Office of the President and CEO, Board Members, state and federal officials and external partners. This individual is the primary point of contact for internal and external constituencies on all matters pertaining to the Office of the President and CEO. In addition, they serve as a liaison to the board of directors and senior management team; organizes and coordinates executive outreach and external relations efforts; and oversees special projects.
Duties and Responsibilities
Responsibilities include, but are not limited to the following:
- Completes a broad variety of administrative tasks for the President and CEO, Chief of Staff and General Counsel and senior staff including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing confidential correspondence; arranging travel plans, itineraries and agendas; and compiling documents for travel-related meetings.
- Plans, coordinates and ensures the CEO's schedule is followed and respected. Provides "gatekeeper" and "gateway" role.
- Researches, prioritizes and follows up on incoming issues and concerns addressed to the CEO. Determines appropriate course of action, referral or response.
- Works closely and effectively with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated.
- Provides leadership to build relationships crucial to the success of the organization and manages a variety of special projects for the CEO and/or senior staff.
- Assists in coordinating the agenda of Senior Management meetings and off-site and company-wide meetings.
- Serves as the CEO's administrative liaison to Neighborhood's Board of Directors.
- Adheres to applicable rules and regulations set in bylaws regarding board and board committee matters, including advance distribution of materials before meetings in electronic/paper format.
- Coordinates, compiles, organizes and distributes Board and Committee meeting materials; develops minutes for meetings and conducts appropriate follow-up with Board and Committee members.
- Maintains all the Board and its Committees' records as well as corporate records.
- Accountable for some aspects of the executive budget such as travel and supply purchases.
- Maintains a complete filing system - physical and electronic to ensure paper record keeping and access to vital information.
- Other duties as assigned.
- Corporate Compliance Responsibility - As an essential function, responsible for complying with Neighborhood's Corporate Compliance Program, Standards of Business Conduct, applicable contracts, laws, rules and regulations, policies and procedures as it applies to individual job duties, the department, and the Company. This position must exercise due diligence to prevent, detect and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates and/or agents.
Qualifications Required:
- Bachelor's degree and/or experience to equate to the degree.
- Seven (7) + years of professional experience performing administrative duties for senior level staff members, preferably at the C-level.
- Advanced level of oral and written communication skills.
- Demonstrated proactive approaches to problem-solving with strong decision-making capability.
- Emotional maturity and diplomacy.
- Highly resourceful team-player, with the ability to be effective independently.
- The ability to establish and maintain effective working relationships with all levels of staff, Board members, officials and the general public.
- Excellent planning, organization and coordination skills.
- Ability to work independently on projects, from conception to completion, and must be able to work under pressure to handle a wide variety of activities and confidential matters with discretion.
- Ability to multi-task and handle multiple competing priorities.
- Proven ability to exercise good judgment in a variety of situations.
- Strong organization, time management, and interpersonal skills. Communicates effectively both internally and externally by providing impeccable customer service.
- Intermediate to Advanced skills in Microsoft Office (Word, Excel, Visio, Project, Outlook).
- Ability to be flexible with work hours and schedule, as required to meet the business needs of the Office of the President and CEO and other senior staff, as required.
- Excellent project management skills.
Neighborhood Health Plan of Rhode Island is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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