New

POTS Telecom Technician

TEKsystems
$33.00 - $38.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Maryland, Linthicum Heights
Mar 24, 2026
Job Description This technician will support an existing team from a MAC (move, add, change) and newbuild perspective. While much of the infrastructure is transitioning to VoIP, this role will primarily support emergency and classified hardlines that will remain on copper. Daily responsibilities include responding to trouble tickets and assisting the MAC team with various initiatives during downtime. Fiber experience is a plus, but training can be provided. This role is set up as a longterm contract with a strong potential for extension based on performance. Work will take place across multiple sites in the local area, with the majority of time spent at the main campus. The technician should be able to handle trouble tickets related to disconnects, new POTS lines, and DMARC/communications room tasks. They must be capable of identifying copper circuits, client circuits, and provider circuits, and have experience with legacy telephony. Tools used include butt sets, tone generators, multimeters, and probes. The role also involves supporting VoIP installations, emergency service lines, elevator lines, and provider telephony lines. The individual will crosstrain on POTS lines, phone systems, and general telephony. During slower periods, they will assist with MAC work and structured cabling. Top Skills * 5+ years of experience in the cable/phone industry, including legacy telephony, POTS lines, DMARC, copper circuits, and VoIP. * Experience running, installing, terminating, testing, and troubleshooting lowvoltage cable/copper (Cat5 and Cat6). * Reliable and comfortable in a clientfacing environment. Additional emphasis: Customerfacing skills, DMARC experience, and strong troubleshooting abilities on POTS/legacy copper lines. Additional Skills & Qualifications * Strong work ethic and ability to follow direction * Reliability and flexibility with work hours * Professionalism in a governmentfocused environment * 100% dayshift role with expectations for cultural fit Work Environment The work is performed in commercial environments, typically in teams of 2-3. The team culture is supportive and collaborative. Standard schedule is Monday-Friday on day shift, with occasional flexibility needed for maintenance windows. Typical hours are 6:00am-2:00pm or 7:00am-3:00pm. Job Type & LocationThis is a Contract position based out of Linthicum Heights, MD. Pay and BenefitsThe pay range for this position is $33.00 - $38.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Linthicum Heights,MD. Application DeadlineThis position is anticipated to close on Mar 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.