Training Operations Intern Healthcare

Job Description:

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

The American Red Cross is currently seeking a Summer Intern within the Training Services Department to support the Training Operations (HealthCare) team. This is a remote position with limited travel.

WHAT YOU NEED TO KNOW (Job Overview):

The Training Services Summer Internship Program offers undergraduate and graduate students an opportunity to gain work experience in a non-profit organization. During the 10-week program, students receive training and develop their skills and knowledge under the guidance of experienced professionals. The 2026 Summer Internship program will run from Monday June 1, 2026, and concludes on Friday, August 7, 2026.

The Training Operations Intern supports workforce expansion efforts by strengthening outreach, recruitment strategy, and market analysis initiatives. This role focuses on identifying, attracting, and engaging qualified healthcare contractors to meet growing operational demand for NALS (Neonatal Advanced Life Support), PALS (Pediatric Advanced Life Support), ALS (Advanced Life Support), and BLS (Basic Life Support).

Key responsibilities include conducting targeted outreach, developing a comprehensive recruitment guide, performing salary and market competitiveness analyses, evaluating geographic market coverage, and identifying workforce gaps. The intern will research industry trends, benchmark compensation, and assess supply-and-demand dynamics to inform strategic decision-making.

Additionally, the intern will develop a structured recruitment strategy plan designed to meet current and projected demand, including sourcing channels, pipeline development, engagement tactics, and performance metrics. This role provides hands-on experience in healthcare workforce planning, data-driven recruitment strategy, and operational scaling.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Conduct targeted outreach to healthcare professionals and contractor networks to expand the recruitment pipeline.
• Develop and maintain a Healthcare Contractor Recruitment Guide, including sourcing channels and onboarding pathways.
• Perform salary benchmarking and market analysis to assess competitiveness and identify coverage gaps.
• Develop and execute a recruitment strategy plan to meet current and projected needs.
• Track key recruitment metrics and collaborate cross-functionally to align recruitment efforts with service delivery demand.
• Conduct other Service Delivery tasks, as assigned.

Standard Schedule: Monday- Friday standard business hour.

The salary for this position is $20.00 an hour.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

Education: The ideal candidate is currently enrolled in an undergraduate program in Healthcare Administration, Human Resources, Business, Public Health, or a related field.

Experience: Up to 1 year of related experience

Skills & Abilities:

• Strong written and verbal communication skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work both independently and as part of a team.
• Basic research and data analysis skills.
• Organized, detail-oriented, and able to manage multiple tasks.

Travel: Ability to travel to attend meetings in person 10-20%.

Physical Requirements: Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE: (Preferred Qualifications)

* Candidates currently in their senior year of an undergraduate degree program are strongly preferred.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights