Wellness Center Support Specialist

The Booth Wellness Center (BWC) at Utah Tech University is looking for a full-time (10-month, 0.833 FTE) Support Specialist to join our team. This position reports directly to the Center Director and supports operations by maintaining office systems and services through organizing office personnel, operations, and procedures. This position is also responsible for managing internal and external communications, ensuring efficient office organization and workflow, maintaining and organization of electronic health record systems, reviewing and maintaining center supplies, and supervising all front office staff. This position would be a functional backup to the front desk receptionist position, as needed. Information about the Center can be found online athttps://wellness.utahtech.edu/.

• Oversee front office staff and procedures; coordinate initial and ongoing training of front desk employees. Facilitate ongoing assessment and ensure department objectives are met, including evaluation of employees and setting annual goals.
• Coordinate scheduling of front office staff and other BWC staff as assigned; keep management informed by reviewing work and tenor of center employees.
• Define and enforce procedures for retention, protection, retrieval, transfer, and disposal of records (in collaboration with BWC Counseling and/or Medical Director).
• Collaborate with the Health and Wellness Prevention Coordinator to develop and implement an annual Outreach programming and events that results in increased clients served.
• Collaborate with Health and Wellness Prevention Coordinator to ensure event logistics, including promotion, registration, coordination, sales, follow-up, and survey of attendees.
• Work with the BWC Counseling and/or Medical Director on developing strategies to support professional development of staff and expansion of services offered.
• Manage the program budget and acheive financial objectives by reviewing expenditures, analyzing variances and initiating corrective actions where needed.
• Answer incoming phone calls and redirect them to the necessary party; record complaints, problems, and queries while providing suitable answers and assistance.
• Develop and execute social media marketing campaigns.
• Manage and update website content, including edits, improvements, and performance-focused changes.
• Perform other duties as assigned.

• Associate's degree (or equivalent level of college coursework) required; Bachelor's degree preferred.
• At least two years' related office operations experience required; experience as a front-desk receptionist in a medical or mental health clinic preferred.
• Comfortable working in a medical and mental health services environment, with good knowledge of FERPA, HIPAA, and state laws about confidentiality.
• Strong organizational and administrative support skills, with working knowledge of general office practices and procedures.
• Trained in the use of electronic health records systems or willing to learn such a system; must be comfortable in use of digital, print, and analog communication channels.
• Detail-oriented, with an ability to meet deadlines under pressure.
• Ability to manage events and marketing within budget constraints.
• Strong written, presentation, and interpersonal communication skills.
• Proficient in Microsoft Office suite; experience and proficiency with the Adobe Creative Suite preferred.
• Possess good customer service and coordination skills. Comfortable working with a variety of stakeholders.
• Ability to think strategically and work independently; effectively manage multiple projects simultaneously and take a proactive approach to problem-solving.

POSITION DETAILS, COMPENSATION AND BENEFITS:Full-time (10-month, 0.833 FTE) overtime-exempt executive staff position. Annual salary of $32,000 with a desired start date of May 2026. Excellent benefits package included that begins on start date; includes medical, dental, vision, disability, and life insurance, employee assistance and wellness programs, retirement plan contributions, and undergraduate tuition waivers for employees and eligible dependents, as well as paid holidays in addition to sick and vacation leave accruals. Seehttps://humanresources.utahtech.edu/employee-benefits/ under "Benefits Summary" for more details.

ELECTRONIC APPLICATION PROCEDURES:Application review begins March 30, 2026.Submit application materials (including resume contents and contact information for three professional references) and upload a cover letter electronically.

ABOUT THE UNIVERSITY:Utah Tech University is an open, comprehensive, polytechnic institution, committed to exceptional student learning and success that has adopted an instructional approach of "active learning. active life." and a culture of innovation and entrepreneurship. We seek faculty and staff committed to creating an active, applied and career-oriented learning environment that is student-centered. Established in 1911 as a community college and in 2013 as a state university, our
University is located in picturesque southwestern Utah, approximately 120 miles northeast of Las Vegas. The area is renowned for its red rocks, desert climate, over 300 days of sunshine annually, and featuring easy access to world-class outdoor recreational opportunities.Click here to learn more about the University.

Utah Tech University is a fast-growing Utah public institution of higher education, with more than 13,000 students. We offer over 250 programs, including doctoral, masters, bachelors, associates, certificates, endorsements, minors, and/or emphases. We seek faculty and staff committed to creating an active, applied, and career-oriented learning environment that is student-centered, who bring new ideas, possess values and career aspirations aligned with the University's mission and vision, and are inspired to build a premier open, comprehensive, polytechnic university.

Utah Tech employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must provide employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

Utah Tech is committed to providing access and reasonable accommodations in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact Human Resources athr@utahtech.edu or 435-652-7500.

Utah Tech University does not discriminate on the basis of race, religion, color, national origin, citizenship, sex (including sex discrimination and sexual harassment), sexual orientation, gender identity, age, ancestry, disability status, pregnancy, pregnancy-related conditions, genetic information, military status, veteran status, or other bases protected by applicable law in employment, treatment, admission, access to educational programs and activities, or other University benefits or services. For more information or contact information, please visithttps://titleix.utahtech.edu/reporting-discrimination/.

For important information regarding academics, campus safety, student services, employment laws, and other regulatory requirements, visit Utah Tech University's Right-to-Know https://utahtech.edu/right-to-know/ and Clery Acthttps://police.utahtech.edu/clery-act websites.