FCM & Client Support Specialist I

Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.

About United Business Bank

We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.

About the Position...

The FCM & Client Support Specialist I (FCM/CSS I) is an onsite position and does not have remote opportunities.

The FCM & Client Support Specialist I (FCM/CSS I) is responsible for various activities relating to Client Support and documentation imaging. Summary of responsibilities include, loan file imaging, and monitoring financial and covenant tickler tracking process. This position is responsible for tracking, scanning and indexing loan documents into our FCM system, as well as assisting with callback as needed. The FCM/CSS I will assist clients, both internal and external, on various requests, and will serve those clients promptly, courteously and professionally at all times. This position will assist the Client Support Manager with projects and other duties as assigned. They will perform all duties accurately, timely and efficiently and according to bank policies, procedures and regulatory guidelines.

About You...

You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:

Education/Certification: High School Graduate.

Required Knowledge: General knowledge or understanding of lending process, documents, terminology, regulations and standard banking practices.

Experience Required: One or more years in Loan Operations or Loan Servicing industry.

Skills/Abilities:

• Good communication skills.
• Professional appearance, dress and attitude.
• Good math skills.
• Ability to use Microsoft Office software package.
• Ability to operate standard office equipment including computer, adding machine, copy machine, fax machine, and telephone.

Location: Onsite, no remote

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.