Bank Applications Manager - Northrim Building

Bank Applications Manager Lead the Technology That Powers Modern Banking

Are you a strategic technology leader who thrives at the intersection of enterprise systems, operational excellence, and regulatory integrity? Do you enjoy transforming complex application environments into streamlined, high-performing platforms that support business growth?

We're looking for a Bank Applications Manager to lead the strategy, governance, and performance of our enterprise application ecosystem and centralized Help Desk. In this role, you'll guide the technology that supports our teams, protects our systems, and keeps us ready for regulators and auditors.

This is a high-impact leadership role where you will drive innovation, strengthen resilience, and ensure our technology platforms continue to support the future of banking.

What You'll Do Lead Enterprise Application Operations

You will oversee the strategy, governance, and lifecycle management of critical banking and enterprise applications. From planning roadmaps to managing vendors and ensuring operational excellence, you'll ensure our systems deliver value, stability, and scalability.

Build a World-Class Support Experience

Lead our centralized Help Desk and application support teams to deliver responsive, high-quality service to employees across the organization. You'll establish service standards, implement best practices, and continuously improve the user experience.

Ensure Regulatory and Audit Readiness

As a key liaison with external auditors and regulators, including the FDIC, you will ensure our enterprise applications and controls meet regulatory expectations and maintain readiness for audits and examinations.

Drive Technology Governance and Risk Management

You'll develop and maintain governance frameworks for SOX in-scope and high-risk applications, ensuring strong security, access controls, and compliance practices across the enterprise.

Partner Across the Organization

Work closely with business leaders to understand operational needs, improve system integrations, streamline workflows, and identify technology solutions that enhance performance and customer experience.

Lead Strategic Technology Initiatives

From enterprise service management to business continuity planning, you'll guide initiatives that strengthen operational resilience, optimize technology investments, and align IT capabilities with business strategy.

What Success Looks Like

In this role, you will:

• Lead enterprise application support and Help Desk operations

• Govern the lifecycle of critical banking applications

• Implement and manage IT service management practices (ITIL-aligned)

• Maintain SOX compliance and audit-ready application environments

• Manage technology vendors and enterprise application contracts

• Serve as an executive escalation point for complex technical issues

• Support FDIC examinations and external audit activities

• Drive enterprise system integration and workflow improvements

• Oversee application security, access governance, and risk management

• Guide strategic planning, budgeting, and technology investment decisions

Leadership Responsibilities

You will lead and develop a team of talented professionals responsible for application support, service delivery, and governance.

Key leadership responsibilities include:

• Hiring, coaching, and developing team members

• Building future leaders and succession planning

• Ensuring compliance training and regulatory adherence

• Driving a culture of accountability, service excellence, and innovation

What You Bring Education

Bachelor's degree in Business, Finance, Information Systems, Computer Science, or a related field.
Equivalent professional experience may substitute for a degree.

Experience

You likely bring:

• 8-10+ years of progressive experience in enterprise application management, IT service management, or technology operations

• 5+ years in banking technology, application support, or deposit systems

• 3+ years managing cross-functional technology teams

• Experience working within regulated financial institutions

Bonus points if you have experience with:

• IT service delivery frameworks

• Enterprise application governance

• Vendor contract management

• Technology operations within compliance-driven environments

Military technical experience may also be considered in place of traditional education or work history.

Certifications (Preferred)

• Project Management Professional (PMP)

• ITIL v4 Foundation or higher

Skills That Will Help You Thrive

We're looking for someone who can combine technical depth, leadership, and strategic thinking.

Strong candidates will demonstrate:

• Expertise in enterprise application lifecycle management

• Experience supporting SOX IT General Controls

• Knowledge of FFIEC regulatory expectations

• Strong vendor management and contract negotiation skills

• Advanced communication and leadership abilities

• The ability to translate complex technical issues into business solutions

Technical familiarity with platforms such as:

• ServiceNow or Jira Service Management

• Windows enterprise environments

• Virtualization and enterprise security practices

• SQL, scripting, or automation tools

Work Environment

• Professional office environment

• Moderate noise level

• Collaborative, team-focused culture

Why This Role Matters

Technology is the backbone of modern banking. As the Bank Applications Manager, you'll play a critical role in ensuring our systems are secure, reliable, compliant, and ready to support the next generation of banking services.

If you're excited about leading enterprise technology in a regulated environment and shaping the future of banking operations, we'd love to hear from you.

Apply today and help build the technology foundation that powers better banking.