IT Program Manager

The IT Program Manager will ensure the bank executes its technology and transformation investments with discipline, transparency, and regulatory confidence. As the scale and complexity of technology change increases, The IT Program Manager will connect strategy, risk governance, and delivery execution. The IT Program Manager ensures that technology initiatives are properly vetted through intake, prioritized within capacity constraints, governed in line with risk appetite, and executed predictably to deliver business outcomes while meeting OCC and FFIEC expectations.

This role is embedded within the Technology PMO and focuses on technology, data, digital, infrastructure, and regulatory-driven change. The role partners closely with CIO leadership, Enterprise Risk Management, Architecture, Information Security, and Compliance to ensure technology initiatives meet internal policy, regulatory, and supervisory expectations.

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  Clear, auditable linkage between strategy, funding, capacity, and execution
  
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  Reduced regulatory and delivery risk through early risk identification and control alignment
  
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  Improved executive decision quality and cycle time for technology investments
  
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  Predictable delivery of large-scale technology and regulatory initiatives
  
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  Sustained improvement in PMO maturity, governance rigor, and transparency
  

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  Design and operate a single intake and stage-gated governance model for technology initiatives.
  
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  Ensure all initiatives are classified, risk-tiered, and routed appropriately before funding and execution.
  
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  Define and enforce decision rights, escalation paths, and governance cadences across technology forums.
  
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  Ensure governance rigor is proportionate to regulatory risk, complexity, and materiality.
  
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  Maintain executive-ready governance artifacts and audit-ready documentation.
  

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  Lead enterprise-critical technology programs spanning multiple platforms and lines of business.
  
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  Translate strategic and regulatory objectives into integrated program roadmaps and milestones.
  
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  Manage cross-program dependencies, sequencing, and capacity constraints.
  
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  Ensure clear executive sponsorship, accountability, and benefits realization.
  
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  Provide transparent reporting of progress, risks, and trade-offs to senior leadership.
  

• Embed risk, compliance, and control considerations into intake, planning, and execution.
• Ensure alignment with FFIEC IT Examination Handbook domains, including governance, change management, and third-party risk.
• Support OCC expectations for strong management oversight, documentation, and auditability of technology change.
• Ensure programs maintain evidence of control execution, risk decisions, and management challenge.
• Proactively identify, escalate, and remediate material technology and delivery risks.

• Integrated program planning, scope management, and schedule control.
• Budget management, forecasting, and financial transparency.
• Risk, issue, dependency, and change control management.
• Quality management and delivery assurance.
• Coaching and oversight of project managers and workstream leads.

EDUCATION and/or EXPERIENCE:

• 15+ years of progressive experience in program and portfolio management, including leadership of largescale, enterprise, and regulatorydriven initiatives
• Demonstrated success operating at a VP / SVP stakeholder level, partnering with executive sponsors and senior leadership
• Proven experience designing or operating enterprise intake, prioritization, and governance frameworks
• Strong working knowledge of technology risk, regulatory expectations, and control alignment within regulated environments
• Excellent executive communication and influence skills, with the ability to drive alignment across technology and business leaders

Preferred Qualifications

• Extensive experience in financial services or banking, particularly in highly regulated environments
• Preferred Program or portfolio management certification or related experience (e.g., PMP, PgMP, or equivalent)
• Experience supporting or leading PMO or portfolio maturity transformations
• Familiarity with hybrid delivery models (waterfall, agile, or mixed) in enterprise settings