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Office Operations Assistant Medical Front Desk - Full Time 40 hrs/week - Days - Park Family Practice - Novi

Henry Ford Health System
United States, Michigan, Novi
Jan 30, 2026
Office Operations Assistant Medical Front Desk- Park Family Practice - 40 Hours - Days Eligible for Full-Time Benefits Shift: Days 8:00 am to 5:00 pm. Monday - Friday with 1 evening on Thursdays, until approximately 7:30 pm. GENERAL SUMMARY: Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Responsibilities: Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. Provides general office and clerical support to assigned area. EDUCATION/EXPERIENCE REQUIRED: High School diploma equivalency - 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Knowledge of medical office and terminology preferred. Family medicine office experience preferred. Additional Information Organization: Henry Ford Ascension Medical Group MI Department: Park Family Practice Shift: Day Job Union Code: Not Applicable