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Receptionist - Patient Support Services - Full Time - Rotating Shift

Henry Ford Health System
United States, Michigan, Novi
Jan 30, 2026
GENERAL SUMMARY Location: Henry Ford Providence Novi Hospital - Main Receptionist Desk Shift/Hours: 40 hours per week - Rotating Shift - Some weekend/holiday availability required Responsibilities Performs receptionist functions for assigned areas such as: Receives, screens, routes and responds to incoming telephone calls. Takes accurate messages and ensures timely delivery. Greets guests and provides appropriate assistance and information. Performs additional clerical duties as assigned. EDUCATION/EXPERIENCE QUALIFICATIONS Required High School diploma equivalency or 1 year of applicable cumulative job specific experience required Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Preferred* 3 Years of Customer Service Experience 6 Months of Hospital or Physician Office Experience Flexibility in work schedule Ability to work in a team setting Additional Information Organization: Henry Ford Providence Hospitals Department: Other Patient Sprt Svcs 001 Shift: Rotating Union Code: Not Applicable