Coordinator-Employee Access

Job Summary: The Employee Access Coordinator is responsible for ensuring staff have timely and appropriate access to organizational systems, insurance websites, and other essential resources. Manages access requests, resolves access-related issues, maintains detailed records, and ensures all activities comply with internal security policies and regulatory standards. Serves as a key liaison between the billing office, IT, security, and other departments to support efficient and secure access management. Utilizes interpersonal skills to maximize customer service and professionalism; contributes to a work environment of caring, cooperation, and teamwork. Performs other duties as needed.

Education and Experience: High School Diploma or GED required. Minimum one year of experience in a medical business office setting preferred.

Knowledge and Skills: Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position; Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications: None.