Interim - Associate Director of Admissions

The Enrollment Management unit is responsible for attracting, admitting, and enrolling eligible students, in accordance with university policies. The unit facilitates the development, implementation and monitoring of academic policies, practices and procedures to meet goals related to student progression, performance, and graduation. The unit administers state, federal and institutional financial aid and scholarship programs and collaborates with other campus units in coordinating student transition initiatives that lead to positive adjustment, academic success and persistence to degree completion.

(Post as Approved-Internal ONLY.) This posting is for INTERNAL USE ONLY.

The Associate Director of Admissions is responsible for recruiting prospective students and providing admissions counseling for enrollment at Elizabeth City State University. This position builds awareness about the university and academic programs offered, and provides detailed information about the enrollment process. The Associate Director works as a team member within the Admissions office to support the mission of ECSU. This position works collaboratively with the Director of Admissions to manage the admission process, including the recruitment plan and review of applicant information and dissemination of decisions, provides coordination between recruitment-oriented offices, and helps to maintain a cohesive identity and high visibility for those services with faculty. This position will lead our daily processes in Banner, AdmissionPros and ancillary systems in the Admissions Office.

40% - Recruitment
Communicate regularly with prospective students to assist in moving them through the admissions process to course enrollment.Recommend new initiatives to enhance the new first year student recruitment based upon data and student satisfaction assessments.Serve as the liaison between various departments, acting as an advocate for new first year students. Organize the travel calendar for freshman teamOrganize the application reading season guidelinesAssist with coverage to other programs as assigned (at least 4-5 weeksAssist with some event planning.Ensure that application files are routed appropriately and that decision workflows are efficient, monitoring distribution and directing load balancing, as necessary. Ensure the efficient and timely processing of prospect and application documents.Ensure consistent, timely and accurate communication with prospective students and community stakeholders.Assist in the development, creation and implementation of messaging strategies to prospective students throughout the admissions funnel.

40% - Systems and Maintenance
Act as a liaison regarding Banner between the Office of Admissions and the IT department. Work as the liaison between the Office of Admissions and AdmissionPros. Provide end-user training to ensure proper use of all admissions and student systems and to ensure end-users understand all the functionality and capabilities of the systems. Coordinate system and file review audits to ensure data integrity and accuracy. Collaborate on common data definitions regarding the interface of college-wide data files and operations Ensure that university security policies and procedures are followed to safeguard privacy rights and confidential information. Ensure the overall accuracy and integrity of all admissions /enrollment management data. Coordinate all data requests for the Admissions Office within a strategic framework. Collaborate with Institutional. Research to provide accurate data for State and Federal Reporting as well as any survey responses provided by the institution. Develop and distribute reports to respond to individual college or department requests. Coordinate the development of any additional reports as needed in conjunction with the Division of Information Technology. Create, edit, and maintain reports for the Office of Admissions and other campus departments. Ensure the fulfillment of requests for data from various campus departments and vendors in an appropriate and timely manner.

15% - Data Guidelines and Training
Develop documentation and implement policies and procedures related to data entry and data extraction standards, and end-user training and support.Develop and maintain efficient systems for data cleansing, data entry, application processing, prospect research, and relationship management.Coordinate end-user testing as new releases/upgrades of the admissions and student systems are implemented.Coordinate system training for staff to enhance knowledge of software applications and emerging technology. Manage and monitor workflow processes, data processing systems, operations, and applications.

5% - Other Duties
Other duties assigned by the Director of Admissions and/or the Enrollment Manager

Experience supervising and developing a strong professional staff group preferred. Experience working with diverse populations and placing high value on equity and inclusion preferred.

Demonstrate adequate knowledge of current education practices in higher education and trends for high schools, community colleges, and colleges and universities, with particular emphasis on recruitment and admissions.

Possess knowledge of recruitment and admissions policies and procedures.

Possess excellent computer and analytical skills; possess a general knowledge of the Banner data management system and Admissions Pros.

Possess the ability to mentor employees and provide leadership that promotes teamwork and encourages a positive, efficient work environment.

Possess the ability to travel for extended period away from campus.

Possess strong communication (written and oral) skills and experience in public speaking and presenting information to large groups.

Possess the ability to utilize social media sites as a marketing tool for the recruitment process.

Ability to communicate appropriately and timely to emails and phone calls including on-campus constituents.

Excellent interpersonal communications and organizational skills; demonstrated ability in public speaking; ability to motivate and inspire others.

A Master's degree from an accredited institution with two years of experience in recruitment, sales, admissions, customer service, public relations, enrollment or student services or a related field at a high school, pre-collegiate program, university or other education related institution and/or a combination of education and experience.

Elizabeth City State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.

Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed. ECSU is an E-Verify participant.