Front Desk Associate - 2nd Shift (Full Time)
Forest Ridge | Wimmer Communities\ $18.00/hour Schedule:
- Mon-Fri: 4:00 p.m.-11:00 p.m.
- Weekends & Holidays: 3:00 p.m.-11:00 p.m.
- Rotating weekends/holidays required
About the Role
Wimmer Communities is seeking a reliable, customerfocused Front Desk Associate for our Forest Ridge location. In this key role, you'll support residents, guests, and staff while maintaining a professional and welcoming environment.
What You'll Do
- Manage the reception area and maintain a professional appearance
- Provide excellent customer service to residents, families, visitors, and staff
- Prepare accurate shift reports and document incidents per policy
- Respond to emergencies and coordinate with first responders as needed
- Answer phones, greet visitors, and route inquiries appropriately
- Support administrative tasks including filing, posting, and stocking materials
- Participate in required meetings, training, and community events
What We're Looking For
- High school diploma or equivalent
- Strong criticalthinking and problemsolving skills
- Ability to stay calm and composed in emergency situations
- Experience in geriatric services, hospitality, or administrative support (preferred)
- Proficiency with Microsoft Word, email, and basic computer systems
- Excellent communication and interpersonal skills
- Professional, trustworthy, and able to maintain confidentiality
- Availability for weekends, holidays, and occasional fillin shifts
Why You'll Love Working Here
- Discounted rent at Wimmer Communities properties
- PTO starting day one
- 10 paid holidays
- Parental leave
- Access to all Wimmer amenities (pools, fitness centers, community rooms)
- Professional development and careergrowth opportunities
- Company outings, events, and volunteer activities
- Comprehensive medical, dental, vision, HSA/FSA
- Employerpaid life, AD\&D, and shortterm disability insurance
- 401(k) with company match
Supportive, communityminded culture
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