WORKFORCE ADMINISTRATION BUSINESS ANALYST

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Position Base
Riverside

Location
UCPath Center

UCPATH CENTER

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The UCPath Center is the University of California's shared services center in Riverside, CA. The UCPath Center manages the payroll, benefits, and other human resources transactions for more than 230,000 UC employees working across ten UC campuses, six medical centers, three national labs and more. The staff at the UCPath Center work in a variety of areas including business operations, customer service, quality management, technology, training, human resources and communications. Learn more about the UCPath Center

POSITION SUMMARY

This role provides technology-driven analysis of business practices, processes, and compensation programs to support effective workforce administration in a higher education environment. The analyst collaborates closely with HR, Payroll, and IT to design and refine processes, data structures, system configurations, and policy or procedural updates that ensure alignment with organizational goals and regulatory requirements. Key responsibilities include analyzing business needs; developing solutions involving process redesign, data and information architecture, software configuration, or policy changes; and creating system specifications. The role designs system details and user interfaces; validates requirements; and plans and executes unit, integration, and user-acceptance testing. It may also develop training materials and lead cross-functional teams to resolve complex business or system issues. The analyst reviews and assesses system upgrades, modifications, enhancements, and reporting tools to support ongoing business processes. The Workforce Administration (WFA) Business Analyst supports the effective administration of HR data, system configuration, and operational processes within UCPath. The analyst manages mass compensation activities, executes system configuration updates, develops and modifies queries, processes cases and Jira requests, and collaborates closely with campus locations to resolve issues and ensure accurate workforce data. This role requires strong technical proficiency, analytical skills, and the ability to troubleshoot system behavior while maintaining clear communication with stakeholders. Using professional compensation concepts, the analyst applies established policies and procedures to resolve a range of compensation-related issues. The role exercises judgment within defined guidelines, receives general direction for ongoing assignments, and detailed instructions for new or more complex compensation projects. This position ensures that campus-proposed compensation actions comply with policy and are properly structured for review by systemwide labor relations and compensation. The analyst prepares required reports for wage implementation updates and coordination.

Key Responsibilities

• 40% SYSTEM SUPPORT, TESTING, AND CONFIGURATION Works closely with other department members and ITSS to support the PeopleSoft Human Capital Management system for HR/ WFA related processes. This position will serve as the UCPath subject matter expert (SME) for the Workforce Administration, Compensation Administration, Absence Management and Position Management modules within UCPath. This position will also serve as a UCPath SME for all HR, Leave of Absence and Compensation customizations and vendor processes. Analyzes processes and identifies system discrepancies related to Primary Job Derivation, Pay Group assignment, Mass Compensation processing and other HR/ WFA related customized batch processes that run to no success or produce errors.
• 30% Plans and executes unit integration and acceptance testing. Coordinates and performs table and configuration maintenance within the HR/ WFA department modules and tables. Uses in-depth knowledge of HR/ WFA business processes and rules to communicate system needs and requirements. Assists with data analysis to find trends or indications of potential issues and provides support for processing and troubleshooting changes within the UCPath system. Creates and edits queries for data audits, testing validation and troubleshooting issues. Assesses new functionality as it is released and advises the UCPath leadership on the use of new functionality to improve business operations.
• 5% Reviews error logs and record system issues and develops and implements solutions. Coordinates testing process for system changes to include scheduling test cycles with the appropriate parties, obtaining testers and applicable test database access, and translates business requirements into test cases.
• 5% Plans and executes unit integration and acceptance testing. Participates in cross-functional teams to address complex business or systems issues. Identifies gaps in business processes and system functionality and works with the necessary parties to recommend and implement system changes. Monitors policy and rate changes to update business process and system modifications to salary plan and grade tables, including the preparation of Business Requirement Documents.
• 10% Recommends and implements changes in processes and procedures. Stays current on configuration changes needed to implement upcoming mass wage implementations as well as salary plan, department and table requirements. Creates and updates testing scripts when implementing enhancements and/or during the migration process for system defects. Provides knowledge transfer to WFA work streams on business process and system changes. Reviews existing business processes, assists operational groups with identifying inefficiencies, enhances quality control standards and recommends optimal solutions for process improvement. Provides project management support between WFA teams and ITSS as required. Creates, tracks, manages, and drives all business process defects to full resolution via workarounds and incidents.
• 10% Consults with WFA department supervisors and manager to ensure defects, workarounds, and incidents are managed according to specific business/process need. Partners with ITSS department to ensure effective and timely resolution of all workarounds, change requests and incidents.

Experience
Required Qualifications

• Min 5 years of relevant HCM system experience or equivalent combination of education/experience.

Skills and Abilities
Required Qualifications

• Self-motivated and works independently and as part of a team. Able to learn independently and meet deadlines.
• Ability to exercise critical judgment in defining and developing system requirements and implementing polices and processes. Ability to promote and implement changes to current practices and processes.
• Ability to provide high quality work utilizing highly developed and effective communication, project management, time management and collaboration skills.
• Demonstrated ability to work with others from diverse backgrounds.
• Ability to prioritize, streamline and accomplish assigned projects. Ability to maintain flexibility and quickly address changing priorities.
• Demonstrates advanced problem solving and analytical skills. Ability to accomplish assigned projects without compromising the integrity of UCPath and/or University of California policies and procedures. Ability to think strategically and focus on the accomplishment of the UCPath mission and priorities.
• Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.
• Ability to appropriately handle confidential matters and material.

Preferred Qualifications

• Thorough knowledge of business processes and procedures.
• Demonstrated testing and test planning expertise.
• Has a thorough knowledge of modules in PeopleSoft related to Workforce Administration, Compensation Administration, Absence Management and Position Management. Understanding of the system structure and modifications and how they impact operations and business objectives.
• Knowledge of UC personnel and payroll policies and procedures.
• Experience with configuration rules and tables updates. Understanding of the interdependencies between PeopleSoft modules.
• Experience and proficiency in PeopleSoft HCM 9.2.
• In depth knowledge of PeopleSoft Human Resources/ Workforce Administration, Absence Management, Position Management, and Compensation Administration Modules.

Education
Required Qualifications

• Bachelor's degree in human resources, business administration, computer science, or related field and / or equivalent experience / training.

SALARY AND BENEFITS

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

Job Title
Business Systems Analyst 3

Job Code
007584

Salary Grade
Grade 22

Payscale:
$93,500 - $106,700 - Salary offers are determined based on final candidate qualifications and experience.

Full Salary Range:
$75,900 - $137,300

Benefits: For information on the comprehensive benefits package offered by UCPath Center visit: Benefits of Working for UC

ADDITIONAL INFORMATION

This position will work a hybrid schedule which includes a combination of working both onsite at UCPath in Riverside and remote in California.

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

JOB CLOSE DATE

For first consideration, please apply by: February 13, 2026.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.

• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer.
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy for Employees, Students and Third Parties
  • APM - 035: Affirmative Action and Nondiscrimination in Employment

EEO STATEMENT

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

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