Turndown Attendant

Charlotte Hotel

The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.

Omni Charlotte's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.

This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. This position will also will provide turndown services of guest rooms, occasional full servicing of guest rooms and complete any additional duties as assigned by the PM Supervisor/Manager in accordance with Omni standards.

Perform all the functions of a Room Attendant and Houseperson as needed and warmly greet all of our guests.
• Offer assistance and information to our guests.
• Clean guest rooms according to Omni's standards for Room Attendants.
• Provide water and ice to guests.
• Offer guests towels, pillows and other services/amenities.
• Change linens, turn-down bed.
• Complete other duties as assigned by management.

• Prior housekeeping experience required or other relevant environmental services experience
• Good customer service and verbal communication skills (must be able to answer basic questions about services and amenities, give directions to guests)
• Maintain professional, friendly demeanor
• Possess a high standard of cleanliness and organization
• Must be able to work flexible shifts which includes evenings, weekends, and holidays
• Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 30 lbs. without assistance. Push/pull objects weighing up to 75 lbs. without assistance.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.