UAT Specialist Intern

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS

• Document testing results and work with applicable teams to help diagnosis concerns and re-test.
• Provide timely follow-up communication regarding status of user acceptance testing.
• Develop a strong Mouser business acumen and use it with each assignment.
• Must be seen as an advocate for customers and internal users.
• Provide feedback on better solutions to improve the customer and user experience.
• A team player who represents the company and Global Sales Operations team in a professional manner.
• Establish and maintain effective relationships with internal and external contacts.
• Utilize organizational skills to document and provide easy access to testing information.
• Detailed and thorough in work habits with multi-tasking ability.
• Build and maintain a strong customer service business acumen with complete knowledge of systems and tools available.
• Evaluate recommendations for system and process enhancements to help identify opportunities and deliver a successful user experience.
• Demonstrate the initiative to spend time with all levels of users.
• Complete assigned projects to impact the department or organization.
• Gain an understanding of degree utilization in the workplace.
• Cross train in other departments as desired.
• Observe and train with team members to understand various departmental processes.

SKILLS & CERTIFICATIONS

• Ability to manage multiple testing projects and priorities.
• Ability to meet business goals and help ensure delivered solutions continuously provide value.
• Exhibits strong analytical, organizational, public speaking, and critical thinking skills.
• Conveys a productive attitude, takes initiative, works independently, and exhibits a strong work ethic.
• Interacts effectively with individuals and groups of all levels inside and outside the organization.
• Excellent verbal and non-verbal communication.
• PC experience in a Microsoft Windows environment; proficient with internet, email, and Microsoft Office software.
• Able to type data and use a PC for long periods of time.

EDUCATION & EXPERIENCE

• Undergraduate students in good standing at either a junior or senior level, OR
• Graduate students working towards a Master's degree.
• Major or academic focus in one or more of the following programs: Business/Project Management or Business-related program.