Financial Aid Analyst
Please see Special Instructions for more details.
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- Do not write 'see resume' on your application when completing the job duties section.
- UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Position Information
General Information
| Vacancy Open to |
All Candidates |
| Employment Type |
Permanent - Full-time |
| If time-limited, note appointment end date |
|
| Hours per week |
40 |
| Months per year |
12 |
| Position Number |
001120 |
| NC Salary Grade Equivalency |
NC10 |
| Classification Title |
Administrative Support Specialist - Advanced |
| Working Title |
Financial Aid Analyst |
| Salary Range |
$40,665 - $50,831 |
| Anticipate Hiring Range |
$40,665 - $50,346 |
| FLSA Status |
Non Exempt |
| Division |
Academic Affairs |
| Department |
Enrollment Management (Adm) |
| Work Unit |
Financial Aid Operations |
| Work Schedule |
8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary.
This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval. |
| Primary Purpose of Position |
The primary purpose of the Financial Aid Counselor position is to:
- Monitor student activity for students enrolled in Part of Term Courses
- Perform essential processing including identifying relevant students, communicating with students, and submitting students for withdrawal processing
- Identify and finalize students that need reverse processing and re-awarding
- Serve as the point of contact for Course Program of Study at Charlotte, which will required adjusting aid based on eligible courses.
- Process all thesis and repeats to ensure accuracy in financial aid eligibility.
- Process all unofficial withdrawals at the end of each term
- Serve as a backup for federal file processing, withdrawal processing, study abroad, and transient study.
This position will also provide counseling regarding financial aid policies and procedures to students, parents, and colleagues. In addition to these duties, this position will also have specific programmatic responsibilities. |
| Minimum Education/Experience |
Required Minimum Qualifications:
Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.
Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through
EITHER years of education OR years of directly related experience, OR a combination of both. |
| Essential Job Duties |
Perform specialized duties in support of part of term and course program of study processing. Responsible for unofficial R2T4 calculations. Determine eligibility for thesis and repeat coursework students. Analyze and review output reports for course program of study and part of term processing. Resolve discrepancies. Answer student and staff questions regarding federal programs and their requirements. Coordinate with partners on campus including registrar, student services, Niner Central, University Communication, IT, and graduate school for course program of study. |
| Other Work Responsibilities |
This position will perform other job duties and special projects as assigned or directed. Assists in researching rules and regulations concerning eligibility and participates in determining office policy and procedures. Reviews student records and makes decisions regarding aid eligibility and compliance. Collects data and provides necessary reports to senior management. Must meet time service deadlines on work as well as critical federal and state deadlines. This position counsels with students by a variety of means including in person, by phone, and email. Performs other job-related duties and special projects as assigned or directed. |
| Departmental Preferred Experience, Skills, Training/Education |
- Financial Aid office experience with working knowledge of the federal, state and institutional requirements regarding aid administration; Experience with R2T4 calculations
- Experience with Course Program of Study (CPoS).
- Microsoft and Google Suite intermediate experience; Banner experience is preferred.
- Excellent interpersonal skills, with a strong customer service orientation
- Must have strong attention to detail.
|
| Necessary Licenses or Certifications |
|
| Work Location |
Reese Building |
| Posting date |
01/29/2026 |
| Closing date |
02/05/2026 |
| Proposed Hire Date |
03/02/2026 |
| Contact Information |
|
| Special Notes to Applicants |
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- Do not write 'see resume' on your application when completing the job duties section.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
|
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
- *
Where did you learn about this posting? (Open Ended Question)
- *
Do you have a High School Diploma/GED and at least one year of experience as it relates to this position?
- Yes - I have at least a High School Diploma/GED and at least one year of experience as it relates to this position
- No - I do not have a High School Diploma/GED and at least one year of experience as it relates to this position
- *
Do you have experience in working with Course Program of Study (CPoS)? If so, please explain your experience. (Open Ended Question)
- *
Do you have experience with R2T4 calculations? If so, please explain your experience. (Open Ended Question)
- *
Do you have experience working in financial aid, especially in regard to processing financial aid with knowledge of regulations? If so, please explain your experience. (Open Ended Question)
- *
Do you have experience with both Microsoft and Google Suite applications? Is so, please indicate which and the associated applications as well as your level of experience (beginner, intermediate, advanced). (Open Ended Question)
Applicant Documents
Required Documents
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
- Contact Information for References
Optional Documents
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