Application Administrator, Collaboration & Productivity Products

In partnership with and in support of administrative stakeholders, the Business Information Technology team designs, develops, configures, enhances, optimizes, and maintains products and platforms that enable UCLA's business functions (e.g., Budget & Financial Management, Student Information, Faculty Information, Business Information, Human Resource Information, Customer Relationship Management). The Collaboration, Productivity, & Workplace Products team conceives, configures, monitors, defines, tests, delivers, monitors, optimizes, and refines products and application technologies, including but not limited to mobile and web applications, collaboration tools, CRM products, budget/financial management products, HR applications, and other services. This department also works to optimize user experience, address digital accessibility needs, and establish the highest standards of quality assurance and release management for UCLA's administrative applications and technologies.

The Application Administrator Collaboration & Productivity Products, will be responsible for the day-to-day management, maintenance, and support of products/applications, ensuring optimal performance, availability, and security. They will support environment configurations for various applications/products and install, enable and/or upgrade new vendor releases and other software needed to support the application platform(s). This individual will also assist in the resolution of Tier 3 operational support issues, playing a critical role in ensuring the smooth operation of UCLA's technology offerings, directly impacting the success and efficiency of the university. If needed, they may also support user and application security setup including account setup and permission sets. The Application Administrator, Collaboration & Productivity Products will positively impact UCLA's operations and culture by enabling University stakeholders to effectively leverage collaboration & productivity products in service of the institution's academic mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values.

• The anticipated pay range for this position is $78,500 - $125,000, annually; salary is dependent upon the skills and experience of the selected finalist.

  This position is eligible for a hybrid work arrangement that includes regular visits to campus as needed (for those who work remotely, travel/lodging expenses are not eligible for reimbursement).

  NOTE: This position REQUIRES that a RESUME and COVER LETTER be submitted in addition to the application. Please have these two files ready to upload when applying.

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.