Remote New

Senior Adoption Strategist, Adoption and Content Supply Chain

Adobe Inc.
United States, California, San Jose
Mar 17, 2026
Adobe Customer Solutions is seeking aSenior Adoption Strategist (L4)with deep expertise inchange management and Content Supply Chain (CSC)to lead adoption, organizational readiness, and sustained value realization for enterprise customers. This role focuses on ensuring Adobe technologies are successfully embedded into how organizationsplan, develop, manage, deliver, and measure content at scale. The Senior Adoption Strategist partners closely with executive participants, delivery teams, and cross-functional customer groups to align people, process, and technology in support of large-scale marketing and digital experience transformations. The ideal candidate brings a strong consulting attitude, hands-on change leadership experience, and a practical understanding ofcontent operations and marketing workflows. What You'll Do Lead Change & Adoption Strategy Build and implement comprehensive change and adoption strategies using Prosci ADKAR, aligned to Content Supply Chain and marketing transformation initiatives Conduct partner analysis, change impact assessments, and organizational readiness diagnostics Translate transformation vision into actionable adoption plans across roles, workflows, and governance Enable Content Supply Chain Transformation Lead adoption initiatives across the end-to-end Content Supply Chain, including planning, creation, collaboration, review, management, activation, and measurement Help customers evolve from fragmented content workflows to scalable, coordinated CSC operating models Apply adoption strategies in the context of Adobe solutions such as Adobe Experience Manager (AEM), and Adobe Experience Platform (AEP). Drive Organizational Readiness Assess current-state and future-state marketing and content operating models. Define roles, responsibilities, and ways of working required to support CSC transformation. Partner with solution and delivery teams to ensure adoption is embedded throughout program delivery Engage and Influence Executives Lead executive workshops, visioning sessions, and alignment discussions Communicate adoption progress, risks, and outcomes through clear, executive-ready storytelling Measure Adoption & Value Define and track adoption important metrics tied to Content Supply Chain performance and business outcomes Use qualitative and quantitative feedback to refine adoption strategies Support customers in realizing and sustaining measurable value from their Adobe investments Support Sustained Adoption Build reinforcement strategies to ensure long-term adoption post launch. Partner with Adobe Digital Learning Services to align training with real CSC workflows and roles What You Bring Required Qualifications 7+ years of experience in change management and digital transformation roles within consulting or enterprise environments Active ADKAR certification Proven experience working in or alongside Content Supply Chain, content operations, or marketing operations transformations Strong experience with Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), and Adobe Workfront Exceptional executive communication and presentation skills, including the ability to create executive-ready PowerPoint narratives Strong strategic, analytical, and problem-solving skills Bachelor's degree required Willingness to travel to client sites as needed About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let's Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience. Expected Pay Range: Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $131,600 -- $245,300 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In New York, the pay range for this position is $169,400 - $245,300 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.