Senior UX Researcher

We're seeking a Senior User Experience Researcher to join Procore's Product & Technology Team. Procore software solutions aim to improve the lives of everyone in construction and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. We're a customer-centric group that encompasses engineering, product, product design and data, security, and business systems.

In this Senior User Experience Researcher role, you'll support research initiatives that guide the development of intuitive, effective product experiences. You'll partner with product designers, product managers, and engineers to conduct research that informs decisions across the product development lifecycle. Use your analytical mindset, communication skills, and curiosity to generate actionable insights that improve outcomes for users and the business.

This position reports to the Sr. Manager of UX Research and will be based in our Austin, TX office. We're looking for someone to join us immediately. Apply today to join our team of Groundbreakers!

What you'll do:

* Conduct evaluative and generative user research using a variety of qualitative and quantitative methods
* Collaborate with product teams to identify research opportunities and align on goals and timelines
* Plan, recruit for, and execute research studies such as usability tests, interviews, concept testing, and surveys
* Analyze and synthesize findings to identify patterns, user needs, and pain points
* Present insights and recommendations in a clear and engaging manner to cross-functional teams
* Contribute to the continuous improvement of research practices and team resources
* Support the democratization of research by advising and empowering non-researchers to use research methods responsibly
* Work under the guidance of more senior researchers to build your skills and domain knowledge

What we're looking for:

* 5 + years of experience conducting user research in a product development context, including internships or academic work
* Familiarity with core research methods such as usability testing, user interviews, and surveys
* Basic proficiency with research tools like UserTesting, Qualtrics, or Figma
* Strong communication and collaboration skills
* A growth mindset, willingness to learn, and ability to receive and incorporate feedback
* Ability to manage multiple tasks and prioritize effectively in a fast-paced environment

Base Pay Range:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.