Asset & Wealth Management Operations - Multi Asset Solutions - Client Service - Dallas- Senior Associate

Asset Management Division

The Asset Management Division is made up of Goldman Sachs Asset Management (GSAM) and Goldman Sachs' Merchant Bank, and brings together Goldman Sachs' primary long term principal investing capabilities with the traditional money managing arm of the firm to offer a full suite of world-class investment solutions to the firm's clients.

Job Summary & Responsibilities

MAS Operations team sits within Asset Management. It's primary responsibility is portfolio accounting, cash management and client reporting. It serves as the single point of contact for all operations related client inquiries for Multi-Asset Solutions clients. These functions cover a wide range of OCIO clients and a complex product range, which include private assets, equities, fixed income, currency and derivatives. The group supports portfolio managers, sales and client relationship professionals by providing accurate and timely client account information and overseeing all aspects of operational risk across portfolios. This involves extensive interaction with internal and external parties to ensure effective oversight for existing business and also to shape and implement solutions for new clients, products, strategies, and system architecture. The role involves getting on calls with the clients to clearly articulate operations processes performed to mitigate risk within their portfolios. The group continues to focus on best in-class client experience and working closely with the business to maintain and enhance client relationships.

Primary Responsibilities

• Holistic ownership and understanding of client accounts from a GSAM Operations perspective by coordinating client events and issues across all operations teams and business partners, and act as a single point of contact for GSAM Operations
• Liaise with client's appointed counterparties (custodian, prime broker etc.) to enable connectivity, establish operational flows and respond to service requests and inquiries. Coordinate controls and sign-offs both internally and externally.
• Ensure accounting data accuracy and provide accounting policy oversight to create controlled environment for investment management process.
• Monitor operational indicators to address issues before they affect clients. Apply analytical skills for efficient problem solving.
• Review account level metrics (i.e. reconciling items on cash/position reconciliations, daily corporate actions, NAV Reconciliations, failing trades, standard/non-standard reporting deliverables) as defined by operating standards and research, escalate, remediate exceptions as appropriate
• Providing effective thought leadership in navigating evolving financial regulatory landscape and helping to develop technological solutions to build appropriate architecture
• Apply process reengineering methodologies in executing strategies and tactical solutions

Basic Qualifications

• Proficient in Microsoft Office, specifically Word, Excel, and PowerPoint
• Bachelor's degree
• 5 plus years of experience in Operations, Client Service and/or Financial Services industry
• Be highly collaborative, team-oriented and strong consensus builder
• Demonstrate strong communication and interpersonal skills both written and oral

Preferred Qualifications

• Demonstrate ability to partner across product groups, regions and functional responsibilities.
• Attention to detail and ability to work to tight deadlines under pressure and to provide practical solutions
• Risk management focus
• Experience in mentoring and coaching newer team members