Technical Training Developer - Ground Engagement

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place.

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. We believe that diverse perspectives drive innovation and success. We are committed to fostering an inclusive workplace where anyone feels valued and empowered to contribute.

The Ground Engagement Technical Training Developer will manage the entire technical training product life cycle for Planters, Seeders, Aircarts, and Tillage lines for dealer service technicians and internal company personnel. The role will manage a team environment to develop and maintain training content on Planters, Seeders, Aircarts, and Tillage lines including all support and course materials, for new product and current product updates, including model year changes and running changes. Communicate with various stakeholders to identify training needs to achieve technical training objectives. The successful candidate will be based in one of the following areas: Ames, IA; Racine, WI; New Holland, PA; Sioux Falls, SD; or Saskatoon, SK.

• Be the primary contact between all the CNH technical groups and the Planters, Seeders, Aircarts, and Tillage management teams (i.e. know the strategic product range plan, approved budget items, current/future product offering, status of items/projects, manage inclusion of technical teams/members at the proper times, etc)
• Manage ordering of the new model year machines and coordinate to order within the Global Product Development lifecycle
• Identify and acquire the proper training aids for all the facilities where training will be offered. Train Technical Training with new tools and processes
• Lead creation of training content (Web Based, Virtual, Instructor led, shop activity workbooks, etc). Serve as the lead developer and trainer for all CNH ground engagement equipment. Lead annual and new product specific internal trainings (trainers/support/field); schedule it, present it, pull in resources, etc
• Participate in end of season reviews for Planters, Seeders, Aircarts, and Tillage lines
• Review new/Model Year Technical Information document changes for functional data, schematic, review manuals for content accuracy before release
• Lead the development of Overviews and Dynamic Descriptions to be published within service manuals and used for technical training, coordinate with the Technical Information project manager. Lead the creation of dynamic electrical and hydraulic drawings or animations to support the Service Manuals for training purposes; supported by Technical Information and training developers
• Assist Product Support/Technical Information on challenging cases, including field support as approved
• Participate in and conduct technical training classes, to continue development of product knowledge and delivery quality
• Work with content developers of different product lines to continuously improve the processes of development
• Work at offsite locations to present localized training (approximately 20% of time)

• Bachelor's Degree with three years of relevant experience OR;
• Associate degree plus five years of relevant experience OR;
• High School Diploma/GED plus eight years of relevant experience, related to engineering, technology, automotive, agricultural/construction equipment, or equivalent
• Ability to travel up to 20%
• One or more years of customer support experience
• Two or more years of experience with assigned product group (Planters, Seeders, Aircarts, and Tillage)
• Excellent written and presentation skills as well as comprehensive computer skills
• Technical experience relating to diagnostics of mechanical, electrical (12- or 24-volt DC), and fluid power systems (hydraulic/pneumatic)
• Ability to articulate how technical systems work to others with varying levels of experience

• Multi-department experience (i.e. technical publications, product support, technical support, product management, etc.)
• Experience creating Technical Information for mobile equipment
• Knowledge of Precision Agriculture Applications
• Knowledge or experience with Adult Learning Methodology and Distance Learning
• 2-4 years technical training experience in the automotive, agricultural, or construction industry, preferably on assigned product
• 2-4 years training development experience using various development tools (i.e. Storyline, Adobe, Power Point, etc.)

The annual salary for this role is USD$84,375.00 - $112,000.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

• Flexible work arrangements
• Savings & Retirement benefits
• Tuition reimbursement
• Parental leave
• Adoption assistance
• Fertility & Family building support
• Employee Assistance Programs
• Charitable contribution matching and Volunteer Time Off