Telecommunications Lead

Abacus Technology is seeking a Telecommunications Lead to support planning, management, and maintenance of the comprehensive communication infrastructure for the Arnold Engineering Development Complex (AEDC) at Arnold AFB. This is a full-time position.

Infrastructure Management & Maintenance

Oversee the comprehensive lifecycle management (planning, installation, maintenance, upgrades, and decommissioning) of all telecommunications and radio frequency (RF) communication systems, including inside/outside plant cabling, long-haul circuits, land mobile radios (LMR), RF tower equipment, mass notification systems (Giant Voice), audio-visual equipment, and video teleconferencing (VTC) facilities.
• Ensure optimal performance, reliability, and adherence to industry standards (e.g., TIA/EIA, BICSI) and government regulations.

Strategic Planning & Compliance

• Develop and implement strategic plans for the evolution of telecommunications and RF infrastructure to meet current and future needs.
• Ensure all systems and operations comply with cybersecurity requirements, spectrum management regulations, asset lifecycle management policies, and other applicable standards (e.g., DISA directives, AFMANs).
• Support configuration management, preventative maintenance inspections, documentation, and reporting.

Technical Support & Customer Service

• Provide expert technical support, troubleshooting, and problem resolution for all telecommunications and RF-related issues.
• Manage incident tickets and work orders, coordinate with vendors and other service providers, and deliver exceptional customer service to internal and external stakeholders.
• Support special projects, provide training, and ensure clear communication regarding system status and planned changes.

Staff Management

• Lead and oversee the daily operation of a staff of roughly 15 technicians in both telephone and radio maintenance, installation and problem remediation.

5+ years experience in telecommunications infrastructure, facility design, and installation, including at least three years in a supervisory or lead position. Bachelor's degree in a related field desired. Must be Security+ CE or CCNA certified and hold a current BICSI OSP Designer certification or be able to obtain these certifications after starting. Must be well versed in BICSI rules, regulations, and standards. Proficient in managing telecommunications systems, long-haul communications circuits, land mobile radios, RF equipment (including tower equipment), mass notification systems, public address/audio-visual systems, and video teleconferencing facilities. Must have strong technical skills, experience with configuration management, asset lifecycle management, cybersecurity protocols, and the ability to ensure seamless operations, compliance with industry and government standards, and excellent customer support. Must be a US citizen and hold a current Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled