Fraud Specialist I

Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.

About United Business Bank

We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.

About the Position...

TheFraud Specialist I (FS I)is an onsite position and does not have remote opportunities.

The Fraud Specialist I (FS I) builds strong, collaborative, and effective relationships that reflect respect, integrity, and excellence with clients, colleagues, and the management team. The FS I is primarily responsible for daily review of potentially fraudulent checks using Direct Link Risk Review (DLRR) software. Within DLRR, the FS I reviews inclearing checks and checks deposited through the banks various deposit channels, such as mobile deposit, commercial remote deposit capture, ATM deposits and branch deposits. Under general supervision, the FS I works closely with their manager, Central Operations, and other DLRR users to ensure all suspect items are reviewed timely and checks identified as fraudulent are handled appropriately and according to the applicable policies and procedures. The FS I collaborates with other departments including the BSA department, Compliance team, and Cash Management team to ensure that next steps are taken appropriately in order to block any further activity and transactions to prevent any further loss. They will also perform various daily duties, including, but not limited to, the review of daily reports, review alert notifications, including wire or ACH fraud alerts, maintain logs and, as needed, related documentation. The FS I may serve as a backup for the processing of Reg. E claims, ACH and Check Claims and related recovery efforts. The FS I demonstrates strong teamwork and adaptability to support their function and to assist the Fraud and Payment Systems Manager and the Director of Deposit Operations with other duties and projects as assigned. All duties are to be performed accurately, timely and efficiently, and according to Bank policies, procedures, and regulatory guidelines.

About You...

You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:

Education & Certification(s) Required:

• High School Graduate or equivalent.

Required Knowledge:

• Working knowledge of Back Office and Branch Operations.
• Working knowledge of Deposit Related Compliance laws and regulations.

Experience Required:

• Minimum 2 years of experience in banking operations.

Skills/Abilities:

• Strong communication skills.
• Professional appearance, dress and attitude.
• Strong problem-solving skills.
• Good math skills.
• Attention to detail.
• Ability to use Microsoft Office software package.
• Ability to operate related computer hardware and other business equipment including adding machine, typewriter, copy machine, and telephone.

Location: Onsite, no remote

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.