Associate Director of Student Services

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The Department of Environmental Sciences and Engineering ( ESE) focuses on the interface between people and the environment with interdisciplinary programs in air quality, atmospheric processes, human exposure and health effects, and sustainable water resources, drawn from faculty expertise in the physical and life sciences, engineering and policy.

The mission of our school of Global Public Health is to improve public health, promote individual well-being, and eliminate health disparities across North Carolina and around the world.

The Department of Environmental Sciences and Engineering ( ESE) is an academic and research department located in the Gillings School of Global Public Health and has about 120 graduate students.

Our education mission is to prepare graduates with an interdisciplinary outlook for relevant careers in research, teaching, or professional practice. We do so by offering an undergraduate degree (Bachelor of Science in Public Health - Environmental Health Sciences), four master's degrees (Master of Public Health; Master of Science; Master of Science in Environmental Engineering; and Master of Science in Public Health), and the PhD. In addition, a dual master's degree between ESE and the Department of City and Regional Planning's MCRP degree.

The Associate Director of ESE Student Services manages, supervises and coordinates the operations of the ESE student programs such as Undergraduate and Graduate Student Buddy Program. This position manages and coordinators the BSPH ENHS Ambassador Program and will lead the development of a new Graduate Student Ambassador Program in the department.

The Associate Director of ESE Student Services works with Program Directors and assigned SPH Academic Coordinators to facilitate the recruitment, admission, on-boarding, community building, and education of our undergraduate and graduate students, manage and track applications, admission decisions, and funding awards for the Graduate Programs Admissions Committee. This position leads communication efforts with prospective graduate students via Slate and with prospective Assured Enrollment students in collaboration with the UNC Gillings Communications and Admissions team.

This position works both independently and directly with the Associate Chair for Academics, ESE faculty, the SPH Registrar, and others in the school to manage ESE course scheduling (semester schedules, determining classroom needs, registration issues). The Associate Director leads the process of updating department student handbooks, Course Planning Worksheets, Canvas sites, and participates in the CEPH accreditation process.

The Associate Director of ESE Student Services develops communication strategy, design communication and marketing campaigns to create community, strengthen students' sense of belonging, and increase transparency about department, School, and University policies, processes, procedures, and systems. This position promotes ENVRSO events and programming and leads the production of the ESE Students Weekly newsletter as well as advise the various faculty and staff members on how to best support various pathway programs including assured enrollment undergraduates, declared undergraduates, doctoral and master's students (including Bachelor's to MS students), and MPH students with concentrations under ESE (Environment, Climate and Health; Global Health; Health Equity and Social Justice).

The Associate Director of ESE Student Services plans student-centered events in collaboration with department program directors, including but not limited to Fall Field Day, Course Scheduling Sessions, the ENHS Juniors Welcome (Spring), and the department's Habitat for Humanity: ESE Day of Service (Spring). This position collaborates with the Gillings Office of Student Affairs for School-wide events (e.g., orientation, open houses, admitted student day).

This position also supervises the Student Finance Coordinator, the Academic Program Services Coordinator, and Student Services Work Study students.

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant Bachelor's degree (or foreign degree equivalent) and at least 1 year of relevant experience in substitution.

- Expert communication skills
- Understanding FERBA requirements
- Working experience in applying program polices and practices
- Working knowledge in SharePoint and Teams Channels

- Master Degree in Communications, Education or similar area
- Experience in Supervision
- Conducting information analysis and data management with the goal of maintaining sensitive information
- Experience in marketing educational programs K-12 and Higher Education
- Experience with Canva, Photoshop GradStar, Slate, Sakai

N/A

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.