New 
Pharmacy Technician - Sales - Kansas City, MO
 Lincare Holdings | |
 United States, Missouri, Kansas City | |
| 10800 North Congress Avenue (Show on map) | |
 Dec 11, 2025 | |
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This employee responds to and/or initiates incoming/outgoing customer inquiries, using company resources, policies, and procedures to provide complete and accurate data.
* Uses appropriate technologies and follows processes in accordance with company standards to ensure patient contact is handled with accuracy and operational effectiveness * Obtains prescriptions and other medical documents from providers for new and/or renewal customers Job Responsibilities: * Facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with physician communication as necessary * Discusses company's products and services with providers, nurses, and customers * Educates providers and nurses on Nebulizer machines and meds * Submits required documentation to physician office for completion of sales/reimbursement requirements * Secures prescriptions, CMNs, and medical documents for customers, including special projects * Reviews medical records merges all prescriptions and medical documentation for RPh approval * Responsible for entry of prescriptions and final review of all completed orders * Corrects rejected orders from RPh and resolves customer concerns by providing appropriate information regarding products and services * Records customer information and maintains database by obtaining, entering, and verifying required data * Ensures quality service by following departmental and company policies, procedures, and standards as well as adhering to compliance policies, procedures, and standards * Facilitates process by communicating/sharing information with appropriate internal and external contacts * Provides customer follow-up as required * Contributes to departmental objectives by accomplishing required production goals and sales results * Maintains an acceptable level of new starts and approved orders * Accurately records all shipments and orders * Ensures quality service by following departmental and company policies, procedures, and standards | |