Data Services Technician

What is the Henry Schein ONE Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn't beGlobal Industry leaders today without all the individual contributions that bring our team together.

Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we!

If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you!

JOB OVERVIEW:

This position is responsible for extraction, transformation, and loading of data from one dental software product into other Henry Schein Practice Solutions products. Responsible to work toward and assist in the achievement of individual, team, department, and all company goals.

KEY RESPONSIBILITIES:

• Serve as a contact for both internal and external customers during all phases of the data migration
• Manage multiple/simultaneous ETL projects
• Recognize and escalate customer data issues
• Ensure the timely and effective completion of migration expectation are met or exceeded
• Document, record, and appropriately track completed tasks to provide accurate record of account/project history
• Resolve complex data related problems
• Prioritize projects and customer needs based on changing demands
• Strong ability to acquire new knowledge related to changing work environment

SPECIFIC KNOWLEDGE & SKILLS:

• Database experience or software development, including but not limited to C#, Java, or HTML5
• Practice management software and services including Henry Schein solutions experience
• Computer skills including Microsoft Office applications, CRM, SaaS applications, and internet browsers
• Understanding of SQL, primarily Microsoft T-SQL
• Understanding of database architecture and connectivity, including but not limited to Pervasive, Sybase, Microsoft Access, Microsoft Excel, Flat Files, CSV, MySQL, and others
• Understanding of both client/server and cloud based (SaaS) applications and services
• Basic understanding of regulatory compliance including HIPAA
• Basic understanding of Agile development

GENERAL SKILLS & COMPETENCIES:

* Excellent time management skills and the ability to prioritize work

* Very good attention to detail and accuracy

* Customer service oriented and ability to work with and resolve complex issues

* Ability to plan and arrange activities

* Excellent interpersonal communication skills

* Excellent written and verbal communication skills

* Ability to maintain confidential and highly sensitive information

* Ability to work in a team environment

* Ability to multi-task

* Ability to manage conflict

* Capacity to work effectively under pressure

* Analytical thinking

* Oversee small to medium sized projects

* Identify and recommend continuous improvement opportunities

* Establish productive working relationships at multiple levels within the organization

WORK EXPERIENCE:

Typically 4 or more years of related experience.

PREFERRED EDUCATION:

Typically High School education, vocational training and/or on-the-job training. Bachelor's degree preferred.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

What you get as a Henry Schein One Employee

• A great place to work with fantastic people.

• A career in the healthcare technology industry, with the ability to grow and realize your full potential.

• Competitive compensation.

• Excellent benefits package!Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid ParentalLeave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts,Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.

*Benefits may vary by location or status.

Henry Schein Oneis an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

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