Director, Inside Sales - North America

WHAT YOU DO AT AMD CHANGES EVERYTHING

At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.

THE ROLE:

AMD is expanding our Enterprise and Public sector Sales organization and seeking a high-impact Director of Inside Sales to build and lead a brand-new North America Inside Sales team from the ground up. This leader will shape the inside sales vision, structure, and operating model-driving revenue growth across enterprise, public sector, and SMB customers while accelerating demand for AMD's commercial client PCs, data center compute, and AI-enabled solutions.

This role will lead a hybrid Inside Sales organization, including in-house AMD Inside Sales Representatives (hiring + development) and outsourced Inside Sales resources (vendor management + performance oversight)

You will manage both groups as one cohesive engine, ensuring smooth execution, consistent quality, and high performance. While outsourced resources will help scale quickly, the long-term strategy is to progressively bring capabilities in-house, and this leader will guide that evolution.

This is a highly visible leadership role that combines team building, operational rigor, and strategic execution.

THE PERSON:

Does this sound like you? We'd love to talk!

You are a builder, operator, and a coach. Someone who thrives in high-growth environments and is excited to create a new Inside Sales function from the ground up. You bring deep experience in modern inside sales methodologies, partner-led routes to market, and data-driven execution.

You bring:
* Proven success building and scaling Inside Sales teams in technology
* Experience leading mixed-model teams (internal reps + outsourced/3rd-party vendors)
* Expertise in establishing new processes, KPIs, tools, and sales cadences
* Strong understanding of enterprise and public sector markets, OEM partnerships, and channel dynamics
* A coaching-first leadership style with a passion for hiring, developing, and motivating talent
* A data-obsessed mindset, leveraging CRM insights, analytics, and AI productivity tools
* High agility, positivity, and operational discipline

KEY RESPONSIBILITIES:

Build & Scale the Inside Sales Organization

* Lead the creation of a brand-new Inside Sales function for North America
* Hire, onboard, and develop ~10 full-time inside sales professionals
* Manage and optimize an outsourced team of ~7-8 inside sales resources, including vendor oversight, KPIs, SLAs, and quality control
* Guide the long-term transition strategy toward increasing in-house talent and maturing the sales engine

Leadership & Strategy

* Define the Inside Sales operating model, coverage strategy, plays, KPIs, and territory assignments
* Serve as a player-coach, demonstrating world-class selling skills while developing team capabilities
* Drive predictable pipeline creation, opportunity progression, and sales acceleration

Operational Excellence

* Establish monthly, weekly, and daily leadership rhythms:

• Monthly business reviews with CVP Sales
• Territory reviews with BDEs and ISRs
• Weekly pipeline and performance cadences
• Daily team huddles for priorities, motivation, and alignment
  * Utilize SFDC and analytics platforms to manage pipeline, forecast, and performance rigorously

Sales Execution & Partner Collaboration

* Achieve quarterly and annual unit, revenue, and pipeline generation targets

* Activate demand through OEM partners (Dell, Lenovo, HPE, HPI, Cisco, Supermicro) and channel/distribution

* Partner with marketing teams to execute campaigns, outbound motions, and scaling tactics
* Integrate AI/automation tools to improve productivity, lead qualification, and customer engagement

Customer Engagement & Growth

* Engage directly with enterprise and public sector customers and channel partners to accelerate opportunities and relationships

* Maintain customer engagement metrics (e.g., number of meaningful touches per account per quarter)
* Identify new business, whitespace opportunities, and cross-sell/upsell pathways

Team Development

* Build a high-performance sales culture grounded in coaching, accountability, and continuous improvement
* Create and execute hiring plans, skill development programs, career paths, and performance frameworks

PREFERRED EXPERIENCE:

* Demonstrated experience in Inside Sales leadership in technology; semiconductor experience ideal
* Experience building new sales teams and scaling fast-growth organizations
* Strong experience with hybrid internal + outsourced sales models
* Expertise managing vendor relationships, SLAs, and offshore/nearshore coordination
* Track record driving measurable revenue growth
* Strong CRM expertise (Salesforce) and familiarity with AI productivity tools

ACADEMIC CREDENTIALS:

Bachelor's degree in Business, Marketing, Engineering, or related preferred

LOCATION:

Austin, TX preferred (North America remote considered for exceptional talent)

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Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.