Accounts Receivable

A/R Clerk:

Records payments to customers' accounts, maintains accounts receivable records, and notifies or locates customers with delinquent accounts and attempts to secure payment by performing the following duties.

Receives payments and posts amount paid to customer account.

Enters finalized payments and updates accounts receivable ledger by customer.

Obtains and mails invoice copies for customers, as requested.

Files check stubs and bank receipts.

Operates adding machine.

Tracks account status and confers with customer by telephone in attempt to determine reason for over- due payment, reviewing terms of sales, service, or credit contract with customer.

Mails form letters and statements to customer to encourage payment of delinquent accounts.

Researches and processes customer claims of invoice payment.

Researches and processes charge backs, returns, and bad checks.

Answers accounts receivable phone inquiries and follows up.

Records information about financial status of customer and status of collection efforts and keeps

management informed of status.

Calls and/or mails correspondence to customers as necessary to update accounts.

Cross trains (gives and receives) to provide effective backup for other office administrative tasks.

Other duties may be assigned by the immediate supervisor or other supervisor at any time.